Caroline Hotels

"We've been visiting this hotel for many years. It has a path in the back leading right to buttermilk falls State Park, which is huge highlight. But the hotel did change ownership in 2024, and it seems it's still finding it's stride since then. There were renovations last year, which we were excited to see. We found the resulting lounge well done but quite small. The lobby is nice but not a huge change. Seems they need to work on the rooms... our room needed a new shower fan and toilet seat for starters, and the AC did not work, but might be because it was early in April... But it was quite warm! If breakfast is included with your reservation, then go for it.. but it's not with paying for it, it's similar to a breakfast at a Holiday inn."

"Great hotel. Expensive parking "

"A short drive from Collegetown and the main Cornell Campus, this hotel is a fine stay for families visiting Ithaca. The breakfast is limited to eggs and a rotating selection of meats, as well as the usual waffle and cereal stations, but there is a grocery store and gas station within walking distance for those that would prefer more options. The rooms are comfortable and quiet, staff were polite and helpful, and there is a large parking lot available. I would gladly stay here again."

"Well lit and plenty of parking, rooms are clean, furniture is in good shape and somewhat updated. Staff is friendly."

"The room was clean, updated, and spacious. The staff was very friendly, location was great and close to dining. The restaurant in the hotel had a great breakfast."

"Didn't keep reservations and tried to blame it on anything but their failure. Would rather argue than make it right. Property was dirty and worn, pool was permanently closed so that's untrue. Avoid at all costs "

"Fun college feel atmosphere. Only issue the heat nit working but they provided a heater. "

"The Inn was delightful and exceeded our expectations. We stayed in the Rose Suite, which was spacious and well appointed. Comfortable beds, terrific shower. The restaurant and some amenities weren’t available because it was late March so off-season, but the grounds are beautiful and the breakfast was very good with excellent variety for continental. The falls are immediately past the Inn, an easy, short hike. "

"Parking was great right in front of your room, the property is aged, but the rooms were clean air-conditioning and heating worked. We needed both on our trip lol. The staff was very kind and worked with me before the trip to modify my reservation even when Expedia was making it difficult minor challenge they said breakfast was served at 7 AM and when I got there at 7:15, nobody was in the lobby, which put a crimp in our schedule. I believe they didn’t show up until around 7:45. That’s a minor thing, however, keep that in mind if you’re on a tight schedule. In addition, we drove in in a very stormy night and the night Manager checked in to make sure we’re still on our way as we’ve been trapped in fog and rain and several wrecks on the road and when we assured it, we’ll be there before 10:30. She stayed there to meet us. "