Carpentersville Holidays

I did not like that the elevator was down during our stay. Long wait times.

Our room was amazing. Beautiful view and location. Bedding was very comfortable!

This hotel was lovely. The room was large and smelled divine. Everything was spotless, beds were comfy, location was excellent, staff were friendly and accommodating. Would definitely stay here again. :)

It was great for a short stay with my family. We enjoyed the location and proximity to public transportation.

Miserably uncomfortable beds, flat pillows and uncomfortably hot. The “air conditioner” barely functioned in either of our rooms and regularly shut itself off without ever reaching the temps we set it at. The pillows have no substance and we had to stack 2 or 3 to sleep - even then, our arms kept falling asleep. There was dirt and hair in the shower behind the door as if the housekeeping never enters the shower to clean it fully and just cleans from the open door. The pillow cases were stained (or at least I hope they were just stains) with hair dye or ink. Apart from that, pretty clean. Staff was friendly. The worst thing was the “view” we paid for. It was non-exists t. You get either a view of an interior courtyard or what they call a “city” view which is just of the larger buildings all around the hotel since the hotel is only 4 stories high. It was 100% not worth the extra price we paid for it.