Dear Julia,Thank you for the time that you dedicate to evaluate our services and highlight our services and facilities.We will be happy to welcoming you back to GHL Arsenal Hotel.

Dear Jessica,Many thanks for your comments, we are happy with your comments. We offer different types of rooms with differents room size. We will take into consideration your suggestion about the towels.We hope that you come back.

Dear Diego,Many thanks for your comments about the rooms, location and restaurant service. We will take in mind your suggestions about the desk at the rooms to improve our guest experience.We hope that you come back.

Dear Daniel,Thank you evaluate our services and refence us as a great option to stay in Cartagena. We hope that you stay again at GHL Arsenal Hotel.

Dear Lisa,Thank you for your comments and highlight all our services and facilities. We apologize with you for the inconvenience with the towels. We always are trainning to the staff and the service team are trained in english language.We hope that you come back soon.

Estimada Carmen Elena,Muchas gracias por evaluar nuestros servicios y resaltar la variedad de productos ofrecidos en nuestro buffet y la atención por parte del equipo.Estaremos felices de que regrese a GHL Arsenal Hotel.

Dear Ivis,We are really glad to read your comments and identify that your stay was fantastic. Thank you for reference to GHL Arsenal Hotel as an excellent hotel in Cartagena.We hope to have the pleasure of welcoming you again.

Dear Shizuka,We really appreciate your comments, we are happy to know that we meet your expectations. Thank you for highlight our services and facilities.We hope that you come back!

Estimada Raquel,Muchas gracias por el tiempo que dedicó a evaluar nuestros servicios, nos hace felices saber que su experiencia fue positiva y esperamos tener el gusto de darle nuevamente la bienvenida a GHL Arsenal Hotel.

Dear Lance,Thank you for share us you comments about your recently stay at GHL Arsenal Hotel. Taking into consideration our guest suggestions we make some remodelations at the rooms including the bed, is more comfortable now.We hope to have the pleasure of welcoming you back.

Dear Ricardo,Thank you for share us your detailed experience at GHL Collection Arsenal Hotel. We receive your suggestions as an opportunity to improve our guest experience. We are always trainning to the team giving an importance to the quality of service.We hope to have the pleasure of welcoming you back!

Dear Lakeisha,We are happy to know that you enjoyed your experience at GHL Arsenal Hotel.We hope to have the pleasure of welcoming you back.Best regards,

Dear Tara,We are really happy to read your comments and identify that your experience was positive.We hope to have the pleasure of welcoming you back!

Dear Vivian,Thank you for your comments, thank you for highligh our services, I will share your comments with all the staff, they will be very happy.We hope that you come back soon.

Dear Eydis,Always will be a pleasure to give you a warm welcome to GHL Collection Arsenal Hotel.Thank you for reference us a good hotel to stay in Cartagena.We hope that you come back.

Estimado Daniel Eduardo,Muchas gracias por el tiempo que dedicó a evaluar nuestros servicios, lamentamos mucho que su experiencia no haya sido positiva y ofrecemos nuestras mas sinceras disculpas.Esperamos tener la oportunidad de recibirle nuevamente en GHL Collection Arsenal Hotel.

Dear Maryjane,We appreciate your feedback, it is important for us to receive your comments and identify that you had a memorable experience.We hope to have the pleausre of welcoming you again.

Dear Doree,Thank you for highligh our services and reference us as an excellent option to stay in Cartagena.We hope that you come back soon!

Dear Bill,We are happy to receive your comments, we receive your cooments about breakfast and price as an opportunity to improve every day. We recently change our breakfast and we add more options and variety to the guest.we hope that you come back!

Dear Heather, Thank you for the time that you take to evaluate our services. We are glad to receive your comments and identify that your experience was excellent and you want to come back.

Dear Daniela,We really appreciate your comments! thank you for evaluate our services and highligh our services and the satff, I will share your comments with them.we hope to welcoming you again.

Dear Eric,We are really happy to read your comments and identify that we create a memorable experience for you, that is our main reason to be. We hope that you come back.

Dear Carmen,We appreciate that you highligh our location and services, we are glad to receive your memorable feedback.We hope to have the pleasure of welcoming you again.

Dear Abibat,We are happ yto receive your comments and identify that you highligh our services, location and facilities.We receive your suggestions about the breakfast and we will take as an opportunity to improve.We hope that you come back!

Dear Katty,We are happy to identify that you enjoyed your experience at GHL Arsenal Hotel.We hope that you come back!

Dear Martha,We really appreciate your feedback, thank you for highlight all our services and let us know that we create for you a memorable experience.We hope that you come back soon!

Dear Emily,Thank you for share us your detailed experience thank you for highlight the pool, the breakfast and the staff. We will share with the agency the comments about the boat trip to improve every day.Best regards,

Dear Segolene,Thank you for evaluate our services, we will take in mind the items that rating low to improve every day the experience.We hope to welcoming you again.

Dear John,Thank you for your comments. I will check the water preassure to improve our guests experience. We hope that you come back!

Dear Oscar,Many thanks for your comments and highlight our services and the staff. I will share your comments with them.We hope that you come back!

Dear Heidy,we really appreciate your evaluation, we are glad to know that your experience was possitive.We hope that you come back!

Dear Bernard,Thank you for share us your experience at GHL Arsenal Hotel, we are happy to read your comments and identify that you enjoyed your stay.We hope that you come back!

Dear Janelle,We are happy to see that your rating us as an excellent hotel in Cartagena.We hope that you come back!

Dear Steve,We are happy to know that your experience was possitvie.We hope that you come back soon!

Dear Melissa, We really appreciate the time that you take to evaluate our services and share us you excellent experience, we are happy to know that we create a memorable experience for you.We hope that you definitely come back!

Dear Cynthia,Thank you for your comments, we are happy to know that you enjoyed your stay at GHL Arsenal Hotel. It is important to say that the upgrade depends of the availabilty, unfortunately during your stay we was in high occupancy.We hope that you come back!

Dear Byron,We really appreciate your comments, we are happy to know that you enjoyed your experience and thank you for highlight all our facilites and our customer service.

Dear Simon,Thank you for highlight our services, our property and the service received from our staff.We hope to welcoming you again.

Dear Haddijatou,We are happy to know that you enjoyed your experience in GHL Arsenal hotel. We hope that you come back.

Dear Cynthia,Many thanks for highlight our comfortable and cleaness spaces, we work every day to create excellent experiences to our guests.

Dear Shenique,We appreciate your feedback. Thank you for taking the time to evaluate our services.

Dear Ernesto,Thank you for highlight our location. We hope that you come back.