Cartaya Hotels

"Clean room, small but decent spa but a bit run down hotel for a 5 stars"

"I checked in at 2:30am because I was in town for the death of a dear family member. The late checkin was because the funeral home gathering was happening the day/night of my arrival. I requested a late checkout during checkin, which the overnight front desk clerk explained and granted to me in exchange for a small fee, which I agreed to pay. The overnight clerk did not charge me the small fee at checkin so I planned to pay it at checkout the next day. At 12:15pm the next day, I received a call in the room from the front desk. They asked if I was going to stay another night since it was past noon checkout time. I explained I was doing late checkout, as arranged with the overnight clerk at checkin. They asked if I’d paid the 12 euros for late checkout. I explained I hadn’t, that the overnight clerk did not charge me for it at checkin, and that I would pay it at late checkout at 2pm when I departed the hotel. I said this was all arranged earlier that morning at checkin. I received another call from the front desk 10 mins later, a different person. They repeated the same conversation as 10 mins before; I gave the same summary of my conversation with the overnight clerk that I had just conveyed and again said I would pay the late checkout charge when I left the hotel a little later at 2pm. This clerk insisted that I go down to reception to make this payment at that moment. I gathered my things and instead left the hotel definitively at that time because of the harassment."

"Lovely hotel with great amenities. Staff super friendly. Have stayed here a few times and it’s our go to hotel in this area"

" Comida no me ha gustado "

"Fantastic place to relax and forget about life worries. Everything is beautiful and works"

"Good location. Small gym and spa area - I say enough to book into off season. Great staff - particularly the lovely ladies cleaning the rooms. Lots of choice at breakfast but coffee could be better. "

"Apartment was functional, our stay was only one night"

"Older property than expected compared to their neighbouring properties. Breakfast was great. Easy walk to a beautiful beach. "

"Small cozy resort. Lots of chairs. Well kept and beautiful. The beach is all sand and shallow. No stones. Right behind the property. "