Mumbai Hotel Guide - Carter Road Promenade hotels in Mumbai, India.

"Staff were helpful and always available. Cleaning was high standard "

"Room was good for the price. Service was very good and professional. Lobby staff was very helpful and looked after anything I needed. Highly recommend. Great location near train station and many shops nearby. "

"Perfect staff and good variety of breakfast "

"Yes"

"Was a great stay, stay were very helpful "

"Ketna from front reception fantastic. Big rooms good value for money"

"Staff was attentive and welcoming "

"Beautiful room, tasteful, some healthy snacks in the minibar"

"Foreigners stay away! The room was nice enough, but the service was awful. I was told dinner was at 6:30 (it states as such on their menu). I try to place an order at 6:30 at reception, they tell me it starts at 7:30. I return at 7:30, they tell me it starts at 8. I return at 8, finally they take my order. 9pm rolls around and no food. I have to track down staff for help. None of them will help me or pretend to understand so I go away. Luckily one of the other guests saw me struggling and helped coerce the staff into getting me food. For several breakfasts and dinners I had to endure this. Sometimes reception would take my order and the food never came, but it still ended up in my bill at checkout. On top of this I was a bit ill so which made it so much worse. I cannot recommend this hotel to foreigners at all. "