Mexico City Hotel Guide - Casa de los Condes de Heras y Soto hotels in Mexico City, Mexico.

"The cleaning staff was always attentive and helpful. I would say that the staff at the front desk could be more hospitable. I expected them to really stand out but when we got there the first night, one bald headed guy that’s front desk there wasn’t even bothered to greet us."

"Great service "

"Great location and service "

"Perfect condition"

"This hotel is excellently located in a modern part of the city, within walking distance to the old town and to the metro. Bus line 7 across the street will easily take you to Chapultepec Castle and to the Anthropology Museum. We felt totally safe walking to the Angel of Independence Monument where people gather in the evenings. Also, this hotel is the pick-up point for most organized tours. Our room was large and totally functional. We took the breakfast option and were pleasantly surprised to find out that it also came with a snack service in the evenings. The food was amazing in both cases, our congratulations to the chef! On our last day, the hotel provided a taxi to the airport at a fixed rate of 400 pesos. We had a wonderful stay in Mexico City and highly recommend this hotel to future travelers."

"One of the most amazing stays! Beautiful room- staff was absolutely amazing and accompdating- especially for my dad that is handicap. The location was perfect in a central area with plenty of accommodations at walking distance. I would def return!"

"Primera vez buen servicio"

"I booked this room for some family who needed to stay in town urgently. The price was good and reviews online were okay, so I thought it would be okay. It was not. The second my family got into the room they called and sent photos. Yellowish-black towels in the bathroom, furniture and windows covered in dust, hairs in the bedding, blankets and sheets burned by cigarettes, a black mattress.. The list kind of goes on. I felt so bad for my family. They left the hotel at 3am and waited at the airport for their flight instead of staying in the room."

"Excellent costumer service, the staff was always very helpful. One night we decided that we wanted to visit Teotihuacan and the staff help us to book a private tour even though it was last minute!!! The room was clean and comfortable The hotel has a very good location, you could walk to the Historic Center or Roma Norte."