Lugano Hotel Guide - Casino Lugano hotels in Lugano, Switzerland.

"It was ok, but not more. Feels more run down than it is. The House has Lots of charm, the rooms- not so. No duvet, just a thin blanket (with holes)it’s reasonable in Price and I liked the central Location. My verdict: it needs much more love and engagement. Staff at the reception was excellent. I will not go back. "

"Great facility"

"Spotless room, friendly staff, great breakfast"

"Beautiful hotel. Wonderful staff. Comfy bed. Incredible location!!! We will be back!"

"Room was spacious and clean with a really nice view of the surroundings. The Staff were really friendly and also helpful."

"Excellent staff, friendly and helpful, clan rooms, lovely breakfast, good location. "

"Lovely big room"

"I’ve seen a rat in my room. Dirty, impolite. Rubbish is everywhere. "

"Pros - Check in staff was great. Room was clean and well appointed. Location was perfect. Cons - WiFi was super weak. Room was doused with perfume, including on the drapes and bedding. I am highly allergic to perfume. Cleaning person said to open the windows. We did that and left the room air out while we were out. It didn’t help. When I called the front desk to ask for non perfumed bedding so I could sleep they said they couldn’t help me because cleaning is subcontracted out and they don’t have linens. I ended up sleeping in the shower with towels on the floor. This wasn’t really a hotel. It was more like an AirBNB with an offsite host during evening hours. I would not recommend if you have any allergies to perfume as it was embedded not just in the bed linens but also in the mattresses and drapes. We were in Suite 1. "