Cassiobury Holidays

Unique boutique hotel in south london. Located directly adjacent to the borough street underground station. Very convenient for getting around London. Just 4 blocka to the Borough Market. There is limited access to services of any type from hotel staff. The desk is manned only 8 am to 6 pm, Monday to Friday. There is phone access to someone at all times however. There was no a/c, simply fans in our room but we were given an ice old towel when we checked in and that was absolutely perfect. We were able to keep it cold in the bar fridge in the room. And there is no lift service here...for me with knee issues and a walker it meant a long slow climb to the third floor This property suits younger, active people. Similar in many ways to a hostel.

unfortunately, i was assigned to a room in the basement. the air did not smell good for me never lived in a basement before. At around 12:30 am in the morning while we all were sleeping, the fire alarm suddenly was on for almost one minute and went out of the room and the guy from the adjacent room also came out and wondering what was going on. I did not get an explanation for the early wake up call at all.

was really pleased with our choice of hotel. clean, nice decor, and easy transport routes. my one negative is the £20 deposit you have to leave...in the event of damages or something though im not sure what thu

Nice hotel in a great location close to the centre and also easy to get to from the train stations

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.