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Grand Hotel Presolana

Travelers can relax with aromatherapy massages at the SPA after skiing or challenge friends to billiards at this mountain retreat

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Located in the entertainment district, Grand Hotel Presolana offers a family-friendly mountain experience. Skiers enjoy convenient passes and storage, while the SPA offers aromatherapy. Dine at two restaurants, a breakfast buffet, or the coffee shop.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
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2 restaurants; lunch and dinner served
Lo Chalet
Castione della Presolana
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
8.6 out of 10, Excellent, 34 reviews
The price is €142
includes taxes & fees
22 May - 23 May
Lo Chalet
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Policies

Check-in

Check-in time starts at 2 PM

Late check-in fee: EUR 30 for check-in between 2 PM and 6 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: EUR 30

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Up to 10 kg per pet

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 30.00 per night.

Cots (infant beds) are available for EUR 15.00 per night

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 30 for check-in between 2 PM and 6 PM
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

Frequently asked questions

Does Grand Hotel Presolana have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

Is Grand Hotel Presolana pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 10 kg per pet. There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel Presolana?

Self-parking is free at this property.

What time is check-in at Grand Hotel Presolana?

Check-in begins at 2 PM. Late check-in is available from 2 PM to 6 PM for a fee of EUR 30.

What time is check-out at Grand Hotel Presolana?

Checkout is at 11 AM. Late checkout is available for EUR 30 (subject to availability).

Does Grand Hotel Presolana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel Presolana located?

Conveniently near to skiing facilities, this Castione della Presolana property is located in the mountains within 3 miles (5 km) of Le Chiese delle Diocesi Italiane Sanctuary, Scanapa Ski LIft and Seriana and Scalve Valleys. Camonica Valley is 2.7 mi (4.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

8.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 22 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

Verified

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima la piscina e le camere sono spaziose
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Si può fare di meglio...

Suite un po' deludente, ma pulitissima e abbastanza spaziosa. Doccia piccola, ma apprezzabili i due lavabi. Servizio al tavolo della cena e della colazione lentissimo, quindi armatevi di molta pazienza! Spa non completamente accessibile, perché si può usufruire solo delle due piscine, stanza del sale e docce emozionali.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
soggiorno gradevole . Ho utilizzato la SPA. Personale preparato
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo molto curato e pulito. Colazione abbondante e buona! Piscina dei bambini calda e abbastanza tranquilla. Camere ampie e ben attrezzate
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piacevole la SPA e bella la location. Personale molto gentile e professionale. Ottimo il buffet della prima colazione
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Costo eccessivo piscina e connessi. Non ho utilizzato nulla.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Camera spaziosa, pulita e ben arredata. Purtroppo la piscina in alcune ore della giornata era riservata solo ad alcuni clienti.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ragazzi sopra i 14 anni dovrebbero poter accedere alla piscina degli adulti
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasi di verde e di pace nel cuore della Presolana!

Un oasi di verde e di pace, il Grand Hotel Presolana. Hotel molto confortevole e pulito che unito alla cortesia e disponibilità del personale rendono questo Hotel di altissimo livello! Consiglio vivamente in quanto ottimo rapporto qualità prezzo!
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Pasquale

Liked: Cleanliness
Disliked: Staff & service

difficilmente ci tornerò

Sono arrivato in hotel alle 13.30 prima delle 14 (ora prevista per il check-in) alle 15 la Camera non era ancora pronta ...dopo ripetute lamentele con la reception alle 16.00 ci è stata data una Camera di appoggio eppoi alle 17 30 la nostra Camera...ci hanno spostato in un altra colonna dell'albergo e ci siamo portati le valigie da soli.. la nuova Camera era molto grande e pulita ma non aveva l'aria condizionata funzionante e la notte abbiamo dormito con le finestre aperte...dopo altre lamentele in reception mi hanno chiesto scusa per i disservizi vari che a loro dire erano stati causati dalle molte presenze in quei giorni. Unica nota lieta è stato il costo della Camera offerto da hotel.com
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto quasi perfetto solamente due cosine da migliorare: la mancanza dell'aria condizionata in camera (in un 4 stelle non è possibile) e la mattina per la colazione abbiamo dovuto aspettare in piedi quasi 10 minuti che apparecchiassero il tavolo. Per il resto tutto benissimo! Camera bellissima e spaziosa, bagno con doccia grandissima e doppio lavandino, terrazzino splendido!!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr großzügig, Personal äußerst freundlich, es wurde immer auf Sauberkeit geachtet, gutes Frühstück
Stayed 6 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Colazione buona, personale gentile e disponibile, unica grossa pecca la wi-fi in teoria disponibile, ma di fatto inesistente.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SETTIMANA RELAX E BENESSERE

Struttura molto curata, ottima posizione, facilmente raggiungibile e con ampio parcheggio gratuito all'interno. Al Check-in le receptionist sono molto cortesi, veloci e disponibili; la camera assegnata con terrazzo panoramico era ben arredata, molto pulita, spaziosa e dotata di tutti i servizi indicati. Eccellente la spa e la piscina riscaldata alla giusta temperatura. Colazione abbondante e con ampia scelta. Consigliato per una vacanza rilassante a pochi passi da sentieri e piste da sci.
Stayed 6 nights in Aug 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

4 stelle

Personale.molto cortese. Camere e servizi non.da 4 stelle.....da 4 stelle ha solo il prezzo. Spa gratis.. ma paghi accappatoio ( 10 euro a noleggio) e cuffia. Non ne vale.per.il prezzo
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel carino ma servizio migliorabile

Servizi forniti non all’altezza di un hotel a 4 stelle, anche se personale molto cortese Wi-fi non copre tutto l’albergo Colazione buona ma non troppo ricca
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comodo e grazioso a due passi dal Passo della Presolan
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Sala giochi sporca e in disordine, colazione essenziale, da migliorare. Per il resto va bene, personale abbastanza cordiale, la camera confortevole e ben pulita, la SPA discreta ( acqua piscina fredda)
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from Home. Very welcoming and relaxing

António and all his staff are excellent hosts. Food is amazing and very good value. Very pretty and scenic location situated between two ski areas very handy if you are there to ski which I was. I look forward to my return.
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottima la posizione rispetto alle piste ma anche verso il centro I servizi della SPA hanno soddisfatto tutta la famiglia ritorneremo
Stayed 3 nights in Jan 2018
Verified

6/10 Okay

massimo

Liked: Cleanliness, staff & service, room comfort

Piscine a pagamento

Nella descrizione dell'Hotel sono indicate due piscine coperte e la SPA, ma NON viene specificato che NON sono comprese nel prezzo della camera, e sono anche piuttosto COSTOSE, 20 euro per 3 ore
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ho soggiornato con la famiglia per due notti e ci siamo trovati veramente bene. Ringrazio tutto il personale gentilissimo e attento ad ogni esigenza. Vacanza bellissima e rilassante
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wished that the pool would be open longer. We arrived at 7pm just to find out it close and would open the next day at 2pm, so disappointed after a 4.5 hour drive not to have access to the pool
Verified

8/10 Good

guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rilassante
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Poteva andare meglio

Ho soggiornato presso il vostro hotel con la mia famiglia e degli amici. L'hotel molto carino e anche le camere spaziose e pulite il personale molto gentile e competente. Nota di demerito per il ristorante in quanto un hotel quattro stelle non si può permettere una tale disorganizzazione, tempi di attesa imbarazzanti di 45 - 50 minuti per una pasta in bianco per le bambine. Anche la connessione Wi-Fi molto lenta al di sotto di una decente connessione.