Shreveport Hotel Guide - Cathedral of St. John Berchmans hotels in Shreveport, United States of America.

"All amenities were closed, with no explanation why or when they would reopen. Very disappointed since I intended to use the pool and hot tub, which I could see operating from my room. Was also disappointed in room quietness. Could hear people next door talking and sneezing."

"No vallet parking, no bell hop lug your own luggage from the Free parking area into the lobby and then haul it to your own room. "

"Room nice but not enough towels, coffee"

"Rude staff"

"Food and fun ... very nice visit. "

"Clean rooms "

"I used the bar this time sparingly as was at a concert the nite of stay but the hotel rooms are Devine end quite nice in style and amenities "

"Everything is great. "

"The hotel and Casino were very nice however I think they were very new still check-in took a lot longer than I believe it should. We were there for a conference, so there were a lot of of us and I believe they were understaffed in a few areas. Also the lobby bar had two bartenders one night yes they were slammed, but we are used to having a lot of us at a realtor convention however one of the bartenders had a horrible attitude demeanor, and acted as if she didn’t want to be there at all. I believe management should’ve stepped in and helped more but also this bartender at a certain time should’ve been sent home or sent to a different location in the casino that was less busy.I Someone else should’ve been pulled to replace her. I did speak to a manager and told him I understand we were a lot, but her attitude was not professional and had she tried, a little harder, we would’ve tipped her even more. More times than not I feel like these conventions are always understaffed or they don’t understand which type of clients are coming in. For future reference Realtors drink and eat a lot we are fun bunch we don’t mind waiting as long as it’s within reason, we tip well because we work hard and we play hard. Whoever is in charge of booking conferences maybe should look into who is coming so you can better staff certain areas. Obviously certain clients aren’t going to drink as much but again it was a nice stay overall, but there were some kinks to be worked out."