Banff Hotel Guide. Hotels in Cave and Basin District, Banff, Canada

"My early check in request was accommodated. The front desk staff was wonderful. I was offered bus passes which I did use. The room was clean and very enjoyable. I always love coming to stay here. "

"Great location near the ski bus and all the downtown restaurants. Well appointed rooms. Good breakfast place in the hotel- fast enough to catch the 745 Louise bus. Hot tub and heated pool outside is nice to relax in. "

"The chairs and sofa were old, hard and very uncomfortable! Although staff said the pillows were new, they were also hard and uncomfortable. No furniture on the patio."

"Easy check in and staff were friendly and very accommodating. Room was beautiful and very clean and comfortable. Excellent view, absolutely gorgeous! Easily within walking distance of the stores and restaurants downtown. Quite enjoyed our stay here!"

"I have been in banff over 100 times this is my first time in this hotel waw by far one of the best hotel my kids love this place big room everything was perfect."

"Awesome location. Staff was very helpful and polite."

"The staff were the standout feature of the hotel! Every staff member I interacted with was outstanding!"

"We stayed at the Otter Hotel in mid April. Excellent stay at The Otter hotel! The sauna and hot tubs on the roof were a fantastic way to wind down at the end of the day. Hotel was stunning and the staff was amazing. Parking garage onsite was wonderful. The hotel stay came with bus passes to get around town which was very helpful. Staff had great recommendations and accommodations as well. Upon arrival you could puck different coffee or tea to bring to your room to use the pour over that was in room. Wonderful experience, would stay again!"

"Excellent location, good staff, Value wealthy , Reasonable price."