Valladolid Hotel Guide - Cenote Chichikan hotels in Valladolid, Mexico.

"I wasn’t totally sure what to expect and I’m not sure how this hotel compares to others in the area, but my kids and I felt it was ok. Not great, not bad. Though, it was a bit rougher than we’re used to, even compared to budget hotels in the US. There wasn’t really hot water for showering. We didn’t use the pool, so I can’t comment on that. The onsite restaurant was ok, but a bit overpriced for what it was."

"Great room, super big, great dinner experience, wonderful breakfasr and very friendly staff"

"muy buena ubicacion, muy limpio, lo unico es que son demasiado estrictos con la entrada, es a las 3pm aunque tengan habitaciones disponibles."

"Overall it’s good value for money, there is so much noise at night and early in the morning when people leave for chichen itza , i could sleep well but my boyfriend couldn’t. I also didn’t get good vibes from the staff tbh, they only say: check in at 3 without checking if the room is empty so u can rest on a hot day. Everywhere else did so but here no. I hope they learn to be nicer and a bit more flexible "

"Great Location, very clean with excellent service and food quality "

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"Gorgeous property that made you feel like you were in your own Mayan villa. The hotel is nesteled in a neighborhood with a beautiful and charming pool, delicious food options available at the onsite restaurant, Naino. Every staff member I encountered was pleasant and helpful if I had questions. "

"Muy buen hotel"

"Did not like the location it’s not a great area. Rooms are ok the shower in both of our rooms flooded so bad that the water was coming outside the bathroom. I talked to the people in reception about it and they looked very surprised that I was complaining about that. They after to put a towel at the shower door so the water wouldn’t come out but I told them that’s not going to stop the flood so they sent a maintenance guy to check it out and he said that there’s nothing he can do because the reason why that was happening it was because the shower floor did not have enough inclination to the drain and he knew that. He just went to check it out so it looked like they were trying to fix the problem when they clearly knew it was not fixable. The receptionist after us to change rooms after she talked to management but I asked her if the other rooms did not have this problem with the shower and she said they all do so I told her what is the point in moving. Stuff is not welcoming, attentive or knowledgeable. I do not recommend this place to anyone."