Central Coast California Hotel Guide - Casino Hotels in Central Coast California, California

"We had a great time staying at Oxford Suites. The room was spacious and very comfortable. We loved that they’re pet friendly and even have a small dog park outside. The staff was very friendly and helpful as well."

"Everything at this hotel was excellent clean room, friendly staff excellent breakfast and easy parking will be staying here again"

"This was our first time staying, everything was we’ll cleaned, sores "

"We've spent the past three anniversaries here & this will be our last. We planned to relax in the jacuzzi our last night, but my husband instead walked in on a couple behaving inappropriately. He notified the front desk because their behavior was unacceptable, clearly unsanitary, & needed to be cleaned right away. We were later told the couple claimed they were "only swimming," which didn't reflect what was actually witnessed. The following morning at checkout, I followed up with two front desk agents. There was no acknowledgment, no apology, & no concern. Just my bill handed to me & I was sent on my way. I understand they may have been embarrassed since it wasn't their doing. Still, with my background in the hotel industry, I know how important guest experience & service recovery are. The complete lack of response especially for a returning guest, is unacceptable & is why we won't return."