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"Room was small but overall hotel was pretty cool. Great location, bed was ok but annoyed it was tough to get a cup of coffee in the morning and the espresso machine was down apparently….. would expect better from this hotel to get it fixed quickly or buy another one"

"Beautiful place, staff not trained properly "

"The bed and room did their job. We’ll definitely be back."

"Well maintained, friendly and efficient staff, best hotel mattress I've experienced in years. Two elevators for a shorter wait. Pool was being renovated, so unavailable during my stay."

"Front desk and cleaning staff were very friendly."

"The staff was outstanding! Need a transfer to and from the airport, they are attentive, timely and oh so nice! Extra towels or blankets, they're response is immediate. Candidly, the staff and hotel rivaled 5 star resorts my husband and I have stayed at with regards to service and hospitality. A special thank you to Marsha who cheerfully drove us back to the airport at 4am. Restaurants within walking distance. "

"Staff was professional"

"Great hotel with PERFECT location to Van Andel Arena"

"Our stay was very pleasant. It was quiet and clean. Staff was very nice. We will recommend anyone we know that will be in "