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"Everyone was very nice and we could walk to everything we needed. The self parking at the parking garage was a little hard to figure out. The QR code didn't scan but the attendant was able to help. Your general manager Danielle Klus took our picture and emailed it to us because my phone was overheated. She was so nice!!! We will stay with you again!"

"Costumer service was excellent. Easy walk to great places to eat. Our room on the 4th floor was very quiet. Great, comfortable room. "

"The bed was so comfortable, and the room was very very spacious. The two women at the front desk, I wish I had received their names, were both so incredibly nice. The location is good and has plenty of parking. The breakfast area had a little something for everyone. Only downside was the pool. I came in a day early for an event, hoping to just lay by the pool all day, but there are only four chairs and they have metal edges. They only give you one very small bath towel to check out and I couldn’t cover enough of the chair to get comfortable and not burn myself on the chair. That was disappointing only because I had planned on spending time there relaxing. Oh and the view from room 216 is of a concrete ball. Other than that, I would definitely stay here again. (next time I would just bring my own pool towel)"

"I chose this property based on it being walking distance to the event center. The room was beautiful, bed and pillows were super comfy, and I loved the shower. No need to pack hair dryer, shampoo, conditioner, or body soap. I used the paid parking and had no issues getting in and out. Front desk staff are the only employees I came in contact with, but everyone was friendly and helpful! I would stay again."

"Lobby and inner courtyard were spetacular. Well designed. Outstanding location in Town and Country, Collonade and Biltmore shopping centers "

"Beautiful re-modeled floor and rooms "

"Was good "

"Had an enjoyable stay"

"I was looking for a new destination for a 1 week getaway and thought of Phoenix. The hotel and surrounding area was really nice. Check in was quick and the room relaxing. I even extended my stay one day. Already planning a return trip."