Phoenix Hotel Guide - Herberger Theater Center hotels in Phoenix, United States of America.

"We were in a room facing the street, where we heard loud music and screaming through the night from the venues across the street. Our first morning we awoke to see out our window a naked man standing at the bus stop. The area around the hotel is a dump. The hotel is a dump with sloppily done “upgrades”. Spend a little more and stay elsewhere. "

"Yea"

"Very good breakfast. "

"The cleanliness was the biggest issue. Travis (the evening shift manager) was the second. Terrible customer service, bad for the company’s reputation. Every other person was very nice and very helpful regarding my huge concern about our room being unsanitary. "

"The staff was extremely friendly. They were clearly working on the rooms and the pool area because you could tell there was a lot of construction mess everywhere. But you could tell they also did not clean the rooms as well as they should have. There was mysterious stains on the walls. I sat down to go pee, and the door was closed, and I could see drips of some kind of liquid all over the door. I swear there was a booger on the wall on my left. There was mold in the bathroom. The parking lot only has one entrance. "

"Nice place, great amenities. It’s more of a condo than hotel room, no cleaning service."

"Very clean"

"A/C could not be controlled in the room. The bed was the lumpiest I have ever slept on and the pillows were unbearable. The shower was tiny and the water drained so slowly that it would overflow within a few minutes, even though the water pressure was extremely low. The temperature of the water suddenly and repeatedly would become scalding. "

"Worst place I’ve ever stayed. Save your money do not stay here!! It’s dirty and smelly and the staff is very rude. "