Phoenix Hotel Guide. Hotels in Biltmore Gates, Phoenix, United States of America

"Hotel lobby was probably the best part of the hotel. Rooms were decent and clean, but definitely needed some maintenance. The bathroom drains weren't clearing properly and a few of the lights in the room didn't work. The AC also has issues. The staff at the front were very friendly and helpful though. However, location was questionable. It's in close proximity to almost everything you need from food to clothing, but the area is surrounded with homeless, something we didn't know until we got there. They don't bother, but on the 2nd night, we ended up checking out early the next morning due to gunshots in the parking lot at 3am. We got no sleep after that and ended up checking out early and moving over to Chandler. Thankfully we paid at the hotel itself, so they were able to refund us for the night we weren't going to use. Overall, aside from the crazy second night, it was a decent hotel, but we won't be back."

"Nice hotel but very tired, really needs a refresh. A whole bunch of rooms just look straight onto a wall of a carpark, so if views are your thing then this one might not be for you. Is super close to the airport though which is a huge plus."

"Loved this place. The staff was amazing especially at the bar"

"Great customer service!"

"The restaurant on site had great food. Nice and clean. Enjoyed our stay. "

"The cushions had bird poop on them but other than that all was good"

"Great resort. Great staff. Great environment. Will definitely stay again. Food at resort is not great. Recommend door dashing or going out."

"Stayed for a night between two flights. Smooth shuttle experience. Hotel is very close to the airport. Very clean and nice. Enjoyed my stay. "

"Definitely a unique vibe for a hotel room"