Phoenix Hotel Guide. Hotels in Village Grove, Phoenix, United States of America

"The different pools on the property were great b/c this avoided crowds. This is definitely a property that takes in sports traveling families/large families. We went the week of spring break. The hotel staff were polite. The property is large to walk around. The pool side food and beverages were pricey and even though we ordered through the QR code system we only got our drinks and didn't get our food so I had to ask for a manager to get reimbursed. Our reservations included breakfast and it was buffet or menu. The breakfast is good and assorted for a one to two night stayer. However, they do not change the menu other than the item of"waffle/pancakes/french toast". The replenishing and omelete station were very slow. The waiters and waitresses however were gracious and attentive. The last thing to share is the room, it is a standard room, the maintenance of the balcony does not look like its consistently power washed, the housekeeping was dissatifactory. The room we received was not clean b/c there were pieces of candy on the edges of the wall in the front lounge area. Whoever "refreshed" the first day, all the kuddos to this person b/c they did more than the bid minimum. The other days not so much. Would I return, only for the convenience of the family atmosphere and the different pool options. "

"Pool was amzing"

"Not up to date on website description…. Pet friendly ,staff excellent customer service.. although ***ROOMS ARE VERY DIRTY*** Hotel.com rep cat fished me on this hotel for sure .. We paid way to much money for a 2star hotel :("

"Breakfast was hot but we were unable to eat bc it was too busy."

"I have no issues with the staff, they were nice enough. The property was disguising and poorly kept. Carpets were filthy, there was a bad odor, bathroom door was broken and would not close properly, I felt like I was staying in the projects. To top it all off there were prostitutes leaving as I was checking in. Luckily I had a sleeping bag to sleep in on top of the bed covers. I got out of there as fast as I possibly could."

"I appreciated the staff’s professionalism and friendliness. The restaurants food was 10/10. I used the loaner bike to site see in the neighborhood. The pool was nice, I would have loved a music playlist for amusement. The room had a nice layout. I noticed a build up of crumbs in the crevices of the ottoman at the foot of the bed, debris and fine strands of hair on the headboard. The side rugs desperately needed a shampoo. The bathroom tiles needed a deep clean. I loved the layout of the bathroom especially the bench like seat in the shower, however the exhaust fan in the bathroom was broken so the moisture seeped in the rooms space. Overall the room needed a good sanitizing cleaning, w bleach and disinfectant. I’d stay again but I’d request a deeply cleaned room. "

"Nice room, clean and kept up. "

"This was such an excellent hotel 🏨. Very spacious, checkin very accommodating ! Loved our corner spacious room, All staff couldn’t be more helpful ! This hotel was run with expertise and we can’t wait to stay here again 👍"

"Yes"