Phoenix Hotel Guide. Hotels in Mesa Grande, Phoenix, United States of America

"Clean rooms, excellent food on property. "

"We went to the restaurant for breakfast around 9.00 but no servers were available. We waited at a table on the patio first and after noone came to us we waited inside. We ended up leaving without anything "

"Yes"

"Room was not cleaned very well, there was no coffee maker in the room and no coffee made in the lobby. There was no phone in the room to call or a closet to hang clothes. Looked like the bathroom door had been kicked in previously and not fixed well."

"The staff was really nice at least the ones from the night. The hotel’s condition should not reflect on the staff. Even though they changed my room because my previous room had stains, bathroom door didn’t close and the stains in the carpet made it feel like a really old and dirty hotel. They moved me to another room but had the same feeling but at least the bathroom door was working. The lights didn’t turned on and the smell was still in the rooms. My sister staying next door had a cockroach in her bedroom. Sadly I would avoid staying here as they need to re-do everything. The staff was lovely though. "

"Great staff, dining and accommodations made for a wonderful weekend!"

"Unique architecture, large rooms with beamed ceilings, beautiful pools. Clean rooms and attentive staff"

"I checked to my room and it was in very poor shape (the couch cushions were torn and the couch itself was very heavily stained). My son was supposed to sleep on the couch and it was so bad I was ready to leave. They did put us in another room, which was better but still had some staining on the couch and just overall was tired (scratches all over the wood accents, TV sound was not working, old lighting by the beds that didn’t go on right away). I thought this was a Hyatt and was sorely disappointed by how much lower the standards were for the Hyatt Place. I do want to say that the staff was great. They listened to my situation about the first room and addressed it right away. The maintenance and cleaning crews were working away all day and were always pleasant. So if you are looking for a place to stay in the Tempe area, I think you could find a better place in the same price point. 4 out of 10 stars. "

"Great breakfast buffet"