Phoenix Hotel Guide. Hotels in Westbank, Phoenix, United States of America

"So of the staff was extremely helpful and kind. But the management is horrible. Danny the owner and good granddaughter Emily were extremely rude and disrespectful. "

"Casino was great, dealers were great, made the trip fun, pool is great, rooms are modern, big and very comfortable. My go to place everytime is in Scottsdale/Phoenix"

"I wouldn’t call it a resort, it could be much cleaner. The pillow chairs outside were filthy. Always stood up while waiting for an uber. Our bed sheets had makeup on the pillow case . Good luck getting them to answer the phone. This resort for the money was just okay if that. "

"Would stay again "

"We upgraded to the Spencer Tracy suite from a standard room on the 3rd floor. It was a cool room, but it was disappointing that the windows were so dirty because we wanted to look at the view. We didn't know the pool was under renovation, which was also sad, but it was great to see the view from the patio. The history is incredible. I'm so curious about what's on the roof!!"

"It was just an ok place. Bathroom door didnt cloae right. Carpet needed to be vacuumed. "

"The room floors were gross- our socks were black walking around on the carpet. Breakfast was cold- eggs and potatoes were cold within moments of being put out. Watery eggs and overdone potatoes too. Gravy was okay though a bit jellied. Milk was sour, and they didnt believe us. The pool was dirty, filtration system did not appear to be working. It was also freezing, even in the warm sun. The hot tub had a gross smell and was yellowish. No one was seem cleaning the pool AT ALL during the stay. Staff was kind, if you got a chance to talk to one, they were understaffed at the desk. Staff also did not adhere to the "pay at hotel" option and called to tell us if we didnt pay right away they were going to cancel our reservation- 4 hours before check in was even happening. Stressed us out big time. Just a poor experience. "

"Yes"

"We loved the location, the hotel was great!"