Cartagena Hotel Guide - Centro Comercial La Serrezuela hotels in Cartagena, Colombia.

"Amazing staff, very friendly, respectful and attentive. Second time staying there and will be future stays for me "

"I had a wonderful stay at this hotel and would absolutely come back. From the moment I arrived, the staff were welcoming, attentive, and genuinely eager to help with anything I needed. Check-in was smooth and quick, which set a great tone for the rest of my stay. The room itself was spotless, comfortable, and thoughtfully designed. The bed was especially cozy, and I appreciated the little details like quality toiletries and a well-stocked coffee station. Everything felt well-maintained and quiet, making it easy to relax. The hotel’s amenities were another highlight. Whether it was the pool, gym, or dining options, everything exceeded expectations. The location was also very convenient, with easy access to nearby attractions, restaurants, and transportation. Overall, this hotel strikes a perfect balance between comfort, service, and value. I would highly recommend it to anyone looking for a pleasant and stress-free stay."

"This is my husband and my favorite hotel we’ve ever stayed at, and we travel a lot. The staff were incredible, helpful, friendly, and hard working. They always greeted us with a smile whenever we returned to the hotel, and would ask about our days. It’s in a great location. There’s so many things to do and eat and drink around the hotel. It’s in walking distance to literally everything. We had our own private pool with the room we booked. That alone made us fall in love with the place! This is the first hotel we’ve ever stayed at in Cartagena and it will be the only one anytime we come back! It’s that good!"

"This hotel is perfectly located if you wish to walk to the plaza where the clock is or getsemani"

"Great stay. Perfect location. Amazing staff. Great history. Would definitely go back!"

"Nice place for a budget traveler"

"Beautiful hotel but pool area so so and we had so many issues with the staff being helpful at all."

"Excellent hotel in every aspect except the AC did not get cool enough and there was no hot water for at least 90 minutes in the morning."

"they charge me"