Chalgrove Holidays

Our two bed room was very small, less than 6 feet apart in one part. After two nights, We did ask for a change of room which they graciously accommodated. Hotel is located in a nice neighborhood, just two short blocks from Earl Station underground.

This boutique hotel catered to my needs. Rooms were clean and service of the dining and bar staff was impeccable and friendly

We were surprised at the size of the bedroom. It was large with 2 armchairs- definate bonus when we came back with sore feet! Staff were very happy and helpful

The location is ok but the hotel offers no amenities or services. The shower's water was cold in the morning and we run out of toilet paper and it was not replaced. No air conditioning in the rooms and the rooms open on a backyard space with noisy plant rooms from commercial shops. No concierge and quite difficult for interacting if guests don't speak English.

Burn or accept to be awaken by a fire alarm. Spent 4 nights on the 3rd floor. Very clean, my room was of very acceptable size for one person ("compact double", more compact than double though), bathroom in perfect condition, great front desk, copious breakfast, excellent value. Two problems though, one minor and one major: Minor problem: the elevator is the slowest possible elevator anywhere on the planet since the invention of the elevator and then, quite often, when going from the reception to the third floor, it would actually first go to the fourth floor and then turn back down to the third. Major problem: on the first night at around 1 am, I was awaken by the fire alarm and again on the fourth night it awakened me once at 2:30 am and a second time at 5:30 am. Many people actually went down the stairs during the 2:30 alarm because it lasted for some time. They have oversensitive smoke detectors that are triggered by steam from hot showers or by spray. 2 nights out of 4 awaken by a false alarm is a bit too much and I will not return before reassurances that the problem has been fixed.