Chaparral Hotels

"Good experience. Hotel staff were friendly and accommodating. We were upgraded to a suite free of charge. Breakfast was standard. Only complaint is that the waterpark/slide and hot tub were not working. "

"The best hotel in New Mexico/West Texas, and the world as I have so far traveled! If you like gyms with hotels, this is the place! Yes, the GYM, is hands down one of the best! The staff, even better! Beautiful property!"

"Door would not close was warped didn't feel safe. Maid never touched the room for fresh towels or make up bed"

"Tub and bathroom area wasn't cleaned very well. The rest of the room was ok. My room was on 3rd floor and during check in my room card didnt work so i had to return to get a new key. Around midnight someone decided to pull the fire alarm and woke up withe the fire alarm full blast. Around 30 mins or so all clear but that really ruined the night. Didnt see anyone from the hotel come and explain what occured and follow up on the safety of those staying at the hotel. I would not stay at this hotel again."

"Drain clogged. Poor operating ac and old dilapidated towels"

"The parking was th best no charge"

"Broken vending machines, extensive incidentals list with prices but little to no incidentals in inventory. Staff never at the counter. Thread bare outside signage. Requested no maid service, they cleaned room anyway. Everything in room had sticky surfaces."

"Breakfast was good"

"The bar menu(food) was a great compliment to an evening by the pool. "