Search Cottages in Chapman Ranch

"Out of the 4 days we booked, our room was not cleaned once. No towels or sheets. We ended up staying an extra night and still nothing. The breakfast buffet was chaotic. With a singular man filling up his plate with all the sausage. The pool was good. My kids had a great time swimming. The washer and dryer were out of order so I couldn't wash anything I needed to. The girl who worked the night was always so very helpful and nice. She always did her best! Overall I'd like to stay again but would love to see rooms cleaned or even just beds and towels touched up everyday. Limits at breakfast. Most of all happy workers, aside from the woman at night. "

"Room was clean. Staff was friendly. Construction is going on where you enter, but hotel was easy to get too. I would stay here again. "

"Beautiful views! Very friendly staff!"

"Great staff and location. The view from our room was amazing! The views at breakfast on the 11th floor is even better! Again, the staff was awesome! We took our dog, Kevin, and everyone was very accommodating! Can’t wait to come back!"

"Elevator didn't worked "

"The breakfast was a pleasant surprise with homemade waffles in the shape of Texas! The chairs in the lobby breakfast area are well worn.You have to make a request if you want your room cleaned every day. We actually did request the room to be cleaned one of our four nights. The odd thing was that we had two Queen size beds and only one of the beds was made. Very strange. Super odd. We had to use our cell phones to call the front desk because the room phone did not work in Room 313. When we mentioned this the lady who answered the phone said, did you want the phone to work? We both looked at each other in a bit of shock. Did I pay for a room with a working phone? I do have to say the women at the front desk in person were kind and welcoming. I asked for a plain envelope and the older nice lady offered me a stamp and directions to the post office. I was very grateful."

"Short on staff they are trying to do their best but room floor was dirty, shower handle broken. Check in was a hour and a half long."

"Fine"

"Clean room need more atention"