Chappells Hotels

"Stayed at hotel four years ago very nice now outside in terrible condition inside not much better. When I got there waited twenty minutes to check in finally man comes to desk acts like I inconvenienced him to do his job had to ring bell to get him there. When got to room on second floor half floor got plastic blocking it plywood on window on other end. I recommend going to next exit to Hampton inn worth the price"

"Clean property. Staff was great. Breakfast was good."

"The women who took care of the breakfast area was sweet and kind and helpful breakfast and coffe were great. The room itself was damp feeling and smelled musky. The inside looked of the room was aged. The outside on the building was painted nicely.i would not stay there again. I have been to other Wyndham properties and they are great"

"Comfortable"

"The staff was very friendly and helpful. My room did not seem to be very clean. There was some substance on the table in the room and I found change in the floor by the bed. The shower head was broken and did not work properly. The ice machine on the first floor was not working and the guest laundry did not work either. I stayed 2 nights and I could tell that housekeeping came and took the trash out but did not make the bed. The pool area and gym seemed to be in good shape although I did not use either of these. Good price but not well maintained."

"Our room ended up having bed bugs. When I brought this up to the gentleman at the front desk, he said “I’ll have a manager contact you after an investigation. You probably brought them from home.” Wouldn’t give me the managers number, and couldn’t, and wouldn’t discuss anything else. Very disappointed in this property. I travel quite often for work, and frequent Holiday Inn. I absolutely will not be returning to a HI in the future. "

"Clean and comfortable room - great breakfast and staff !"

"Rooms were clean and comfortable, location is great for downtown access and Newberry College. Building and interior is a bit older/tired, but upkeep seems good overall."

"Staff was very friendly and helpful. Room was clean and ready for us when we arrived."