Charing Cross

Location is great and the rooms are all modern, spotless and comfortable. The beds are huge and incredibly comfortable. The reception staff are lovely, really friendly and very helpful and the pantry area for snacks and emergency items is a great idea. If I had one piece of feedback it would just be that it would be useful to have some instructions for things like the aircon and boiling water tap but I would definitely stay there again.

4 night stay was excellent. Overall the staff was super friendly and helpful and breakfast staff was hardworking and efficient. Breakfast choices were plentiful and really good and healthy. Loved the cappuccino machine and fresh pastries too. Hotel was quiet at night and bed was comfortable. Room felt a bit cramped and not enough bathroom hooks to hang wet towels. The only negative is the hotel’s location-although it felt safe and was nice and quiet- is a bit far from the nearest tube stop Pimilco and walking to Parliament area is approximately 14-15 minutes away. There are plenty of busstops nearby and we chose this option often, plus it was cheaper than the tube. If you want hustle and bustle then this hotel location is not it. I would recommend this hotel highly if you want clean, quiet, fantastic breakfast, super staff, and safe area and don’t mind walking.

We were pleasantly surprised with the hotel. Most of those we were searching for in the area seemed small. This has a King bed and enough room to open all of our post cruise luggage. The staff were very helpful with logistics and helping us secure a taxi for our departure. The breakfast buffet was the best I've ever been to for a hotel included breakfast. Wow!