San Antonio Hotel Guide - Charline McCombs Empire Theatre hotels in San Antonio, United States of America.

"Very friendly staff, breakfast is great and the location is wonderful, we really enjoyed our time there."

"When we first arrived the bed sheets were all stained n we asked if they could come out clean ones and they made us go downstairs n get clean ones n put them on ourselves. "

"The room was spacious with a great patio."

"I'm usually the kind of guy that goes to a Motel 6, and when I get Motel 6-level service, I give them 5 stars. My experience at the Crockett Hotel was not up to Motel 6 standards. The AC fan in the room was loud and likely failing, waking me up all night every time it went off. The sink was plugged. The shower water crossed the spectrum from being scalding to frigid multiple times during my shower. When I left my room in the morning, the hotel had not been swept or vacuumed, it seemed, for days. To top it all off they wanted a non-refundable $120 to let my dog in the room which I was unaware of, and did not have covered parking. I found covered parking elsewhere and the dog slept in the truck. I will say though that my room, specifically, was clean and so the cleaning staff did a good job with that. Everything else - check with *management*. There is no way they don't know about these ignored details. It's a shame they run this venerable old hotel this way. They're clearly coasting on the hotel's reputation or location. Next time I will be staying at a LaQuinta or Motel 6, and likely give them 5 stars."

"The staff was very friendly and helpful. The rooms were very clean and the hotel was very quiet"

"Staff were all kind and helpful! Rooms were nicely cleaned! Breakfast was delicious "

"Great location, staff was very helpful and attentive, ambiance is amazing. "

"This is the perfect hotel for a staycation and out of town guests! So cute, all rooms are suites which gives lots of room for comfort. Hotel valet, front desk and cleaning personnel were amazing!! They were always there to help if needed. Restaurants, night life, and great views of the Riverwalk are all walking distance. We will definitely recommend to people and be staying again!! "

"The location was perfect for the trip. We wanted to be close to the river and the parking was 40$ per day but had in and out privileges. Now the room was pretty much falling apart from decor hanging halfway out the way to the tub leaking and the toilet rocking when you sit on it. The patio door did not lock which was a problem for us having 2 small kids. They did have a really nice cafe downstairs and a bar/restaurant food was really good decent drinks and they were not over priced or anything."