Charre Hotels

"Main issues - cleanliness dirty appliances greasy surfaces + dead flies had to clean before using. Both fridges/freezers uncleaned 1leaking water constantly mopping floor, didn’t use got fed up of cleaning other people’s dirty. Pet hairs on sofa, surfaces and beds/bedding + dead bugs. No bed linen/pillows, cushions instead, very dusty + dead bugs stuck on them. Was asked if we brought our own bedding on arrival then provided with bed linen and towels that we did not use because of their state. As the shops were closed by the time we arrived at the property we had to clean and hoover the bedroom and went to bed with no linen. Two of the bedrooms separated by screens so not proper bedrooms. The only shower and hand washing basin is in the ensuite of the main bedroom. The only toilet is outside main bedroom, does not have a hand washing basin. Very strong nasty odour in the toilet. The spiral stairs are very difficult to negotiate in general and was a nightmare to get our luggage upstairs and are unsteady. The swimming pool is situated at the front of the owners side of the house, and was informed politely that because of the time of the year we might not wish to use it on arrival. Shocked on departure she asked if we left the property cleaned. The owner was informed about the overall cleanliness, bedding, and the dirty leaking fridges so there should be no excuse for others to go the same experience as us in hope that these are basic standard hygiene expectations."

"The Central Hotel was a very friendly, convenient, pet friendly hotel. The room was spacious, the beds comfortable and the food in the restaurant/breakfast was delicious. Everyone was so kind and welcoming, it was a lovely stay and we will definitely stay again."

"Lovely property in the quiet hills of the Pyrenees and the gite was really well appointed , has everything you needed. Sunsets were absolutely fantastic and the hosts were really really lovely. "

"Tired and dated room, poorly functioning toilet flush, shower holder broken, poorly lit room, substandard cleaning as hairs left on walls."

"This property surpassed our expectations. It was set in the foothills of the French Pyrenees with beautiful views of the surrounding countyside. There was lots of hiking around and about and we really appreciated coming back to the creature comforts in the evening. The property was exceptionally well equipped. This was our first trip to this part of France and and we wished we had booked for longer. Many thanks to our host for a wonderful stay. We would definitely visit again."