Calistoga Hotel Guide - Chateau Montelena Winery hotels in Calistoga, United States of America.

"The spa was amazing. The food all delicious. Comfy cozy beds and beautiful pool. Nothing better in Napa!"

"Becky who checked us in was very nice, we were a bit nervous because we never stayed in a hotel with no bathrooms in the room but the room was updated nicely and the bathrooms down the hall were super clean and nice. We listened to live music, ate at the restaurant "it was delicious" and Luis on of the hospitality staff was also so accommodating. We will be back. "

"Everything went just as planned. The room was great. AC was great lots of places to go around that were nice and close by especially the vineyards. Would definitely recommend if you need to getaway to relax and enjoy yourself."

"I made a mistake with my 2 night reservation (wrong week). The hotel was unwilling to extend any courtesy. Just kept all the money. Good will, apparently, is not important to this proprietor."

"Loved staying here and all the personal touches like the water bottles,wine, and snacks in our room. The property and rooms were very nice and clean. Restaurant at the property was very convenient. Location is absolutely perfect, walkable to everything. The only thing we would change is having a gate from the main pools to the adult pool instead of having to walk all the way around to get there. "

"Planning on staying in Napa, Calistoga? This place is highly recommended for cleanliness, amazing staffs. Delicious breakfast and parking with ev charging stations for both Tesla and others."

"The property is charming and love the art deco look of the lobby. The service was excellent and the light breakfast brought to the door was great. However, the property needs a little sprucing up. The hallway carpets were quite worn and look dirty. The room was fine, but the mattress was horrible. It is a metal spring mattress with a fairly thin top cover. It was like sleeping on cement. Had back pain every morning. The pool area is nice, but should have someone sweep up and wipe down the furniture a couple times a day. The tree pollen/leaves were all over and a film of pollen covered the furniture & tables, the yellow pool towels could be bigger. What's advertised on the website is not accurate. The restruant next door was no longer in business, the Rum Room at the back wasn't open, we were not offered the 2 for 1 drinks from 3-5 at Robert's next door (might have been for the other closed restaurant, but some kind of discount would have been nice). We did go off season, so the vibe was very quiet. "

"Great lo"

"FOH and F&B staff were great. Shout out to Alonzo and Jeff at Truss. Top notch. Disappointing that Auro ( Michelin star) is not open Sunday through Wednesday. Pool on Sunday, next to no service, had to put up umbrella and get towels. Kids pool for kids 1year -to 15 years is 30" deep and was 94 degrees. Asked if there was a problem with the heater , never got an answer. Asked if the kids could cool off in the other pool ( it was 84) steps and got the brush off. Watched the pool bartender make me a gin/tonic at the pool, he pours the gin and tonic water in a bare glass with no ice and hands it to me. I just laugh and tell him he forgot something. Ulisis was the pool manager on Monday , did a good job. The rooms are very nice. the downside for our family is that there are no double queen rooms, they are actually double beds. The queens would easily fit, I think the hotel owners ( not 4 seasons) are discouraging anyone with a family of 4 from staying at the hotel. For a couple, It's very nice. Not sure I'd go back with a family, given the bed and pool situation. Given the emptiness of the property, I think the customers are sending a message and management should listen. "