Chatel Hotels

"Absolutely unforgettable doesn’t even begin to cover our stay at Hotel Zermatterhof. From the moment we arrived, the staff went above and beyond in every possible way, warm, attentive, and genuinely caring. Nothing was ever too much trouble at any time, no matter how small the request. The level of service was simply exceptional and made us feel truly special throughout our stay. The facilities are outstanding: elegant, immaculately maintained, and perfectly designed for both comfort and relaxation. Every detail reflects quality and thoughtfulness, creating an atmosphere of effortless luxury. The location is nothing short of breathtaking. Set in the heart of Zermatt and surrounded by stunning Alpine scenery, it felt like stepping into a postcard, especially at Christmas. We were lucky enough to experience a truly magical Swiss Christmas, complete with snow-dusted mountains, festive charm, and an atmosphere that felt straight out of a fairytale. We honestly couldn’t have asked for more. The Zermatterhof didn’t just meet expectations, it exceeded them in every way. A flawless experience and a hotel we will treasure forever and absolutely return to."

"This experience was amazing. Staff was very polite and helpful. Loved the shared living space. It was very clean and well kept. "

"Room was spacious, clean and breakfast was absolutely amazing. Will definitely stay here again. "

"Nice views And quiet. "

"We had a wonderful stay at Matthiol Boutique Hotel. The room was beautiful, and I highly recommend using the sauna—it was an amazing experience. The staff were incredibly friendly, welcoming, and attentive throughout our stay. Breakfast was phenomenal, and we also had dinner at the hotel restaurant, which honestly was one of the best dining experiences we had in Zermatt. The food and atmosphere were outstanding. The hotel offers pick-up and drop-off service from the train station, which was very convenient and made arrival and departure seamless. The location is truly exceptional, with a beautiful trail right behind the property and breathtaking views of the Matterhorn. Highly recommend this hotel for an unforgettable stay in Zermatt."

"Excellent property!"

"The staff was excellent. They went above and beyond to make sure our stay was special. The room was clean and very spacious with a great view of the mountains. The breakfast was amazing and the afternoon tea was just what we needed after a day out. Will definitely stay again. We highly recommend it. Oh and did I mention it's close to the train station and they offer pick up service."

"Fabulous "

"Very efficient pickup and service. Would recommend. Nice balcony and view of the Matterhorn in room 103"