Citrus Hotel Cheltenham by Compass Hospitality

Hotel with a bar, 4-minute walk to Cheltenham Town Hall

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Where to?

Dates

November 2025

1

December 2025

Citrus Hotel Cheltenham by Compass Hospitality is centrally located, offering laundry services and a convenient bar. Guests enjoy in-room WiFi, luggage storage, and express check-out. Visitors consistently praise the staff's genuine helpfulness.

Good

Popular amenities

Bar
Room service
24/7 front desk
Parking available
Breakfast available
Pet-friendly

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

1 bed

2 beds

3+ beds

Showing 9 of 9 rooms

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

Very good

Highlights

Flat-screen TV

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

Coffee/tea maker

Electric kettle

Daily housekeeping

18 sq m
Sleeps 2
2 Twin Beds

Standard Double Room

Wonderful

Highlights

Flat-screen TV

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

Coffee/tea maker

Electric kettle

Daily housekeeping

18 sq m
Sleeps 2
1 Double Bed

Suite

Highlights

Flat-screen TV

Blackout curtains

Private bathroom

Hairdryer

Bathrobes

Shower/bath combination

Free bottled water

Electric kettle

30 sq m
Sleeps 2
1 King Bed

Executive Suite

Exceptional

Highlights

Separate sitting area

Flat-screen TV

Blackout curtains

Private bathroom

Hairdryer

Bathrobes

Shower/bath combination

Free bottled water

30 sq m
Sleeps 2
1 King Bed

Family Room

Highlights

Separate sitting area

Kitchenette

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

25 sq m
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Triple Room

Highlights

Flat-screen TV

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

Coffee/tea maker

Electric kettle

In-room safe

24 sq m
Sleeps 3
3 Twin Beds

Quadruple Room

Very good

Highlights

Flat-screen TV

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

Coffee/tea maker

Electric kettle

In-room safe

27 sq m
Sleeps 4
4 Twin Beds

Accessible Double Room

Highlights

Flat-screen TV

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

Coffee/tea maker

Electric kettle

In-room safe

18 sq m
Sleeps 2
1 Double Bed

Accessible Twin Room

Highlights

Flat-screen TV

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

Coffee/tea maker

Electric kettle

In-room safe

18 sq m
Sleeps 2
2 Twin Beds

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About the area

Wellington Street, Cheltenham, England, GL50 1XZ

What's nearby

Cheltenham Town Hall - 3 min walk - 0.3 km
Everyman Theatre - 5 min walk - 0.4 km
Cheltenham General Hospital - 8 min walk - 0.7 km
University of Gloucestershire - 16 min walk - 1.4 km
Cheltenham Racecourse - 4 min drive - 3.1 km

Getting around

Cheltenham Spa Station - 3 min drive
Birmingham Airport (BHX) - 73 min drive

Restaurants

‪The Moon Under Water - ‬2 min walk
‪Planet Caravan - ‬2 min walk
‪Costa Coffee - ‬3 min walk
‪The Spectre - ‬3 min walk
‪Black Gold Coffee - ‬3 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Hotel near Cheltenham Town Hall

Located close to Everyman Theatre and Cheltenham General Hospital, Citrus Hotel Cheltenham by Compass Hospitality provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.

Additional perks include:

Continental breakfast (surcharge), self-parking (surcharge) and express check-out
A banquet hall, coffee/tea in reception and luggage storage
Multilingual staff, a 24-hour front desk and a front desk safe
Guest reviews say great things about the helpful staff and location

Room features

All 59 rooms boast comforts such as free WiFi and safes.

Extra conveniences in all rooms include:

Bathrooms with shower/bath combinations and free toiletries
Electric kettles, daily housekeeping and desks

Similar properties

Parking included
Free WiFi
Breakfast available
Bar

includes taxes & fees

6 Nov - 7 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Free offsite parking within 1 metre
Street parking available
Parking on site (GBP 10 per day)
Extended parking on site (GBP 8 per day)
Limited on-site parking

Food and drink

Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
A bar/lounge
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Lobby Bar

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

2 meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)

More

4 floors
Banquet hall
Built in 1960
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

49-inch flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Limited room service

More

Desk
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 31 March 2025 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for continental breakfast: approximately GBP 0 to 6.95 for adults and GBP 0 to 5 for children
Self-parking fee: GBP 10 per day
Extended parking fee: GBP 8 per day
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

Parking height restrictions apply

Property is also known as

Big Sleep Cheltenham

Big Sleep Hotel

Big Sleep Hotel Cheltenham

Big Sleep Hotel Cheltenham Compass Hospitality

Citrus Hotel Cheltenham Compass Hospitality

Big Sleep Cheltenham Compass Hospitality

Big Sleep Compass Hospitality

Citrus Cheltenham Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality Hotel

Citrus Hotel Cheltenham by Compass Hospitality Cheltenham

Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Frequently asked questions

Is Citrus Hotel Cheltenham by Compass Hospitality pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citrus Hotel Cheltenham by Compass Hospitality?

Self-parking is available for GBP 10 per day. Extended parking is available for GBP 8 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Citrus Hotel Cheltenham by Compass Hospitality?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citrus Hotel Cheltenham by Compass Hospitality?

Checkout is at 11 AM.

Where is Citrus Hotel Cheltenham by Compass Hospitality located?

Located in the heart of Cheltenham, this hotel is within a 10-minute walk of Cheltenham Town Hall and Everyman Theatre. Cheltenham General Hospital and Cheltenham Art Gallery and Museum are also within 15 minutes. Cheltenham Spa Station is 27 minutes by foot.

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Citrus Hotel Cheltenham by Compass Hospitality Reviews

7.8

Good

7.8

Cleanliness

8.4

Location

8.4

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities

10/10 Excellent

Rebecca

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I night stay, perfect location for town hall events

Stayed 1 night in Jan 2025

10/10 Excellent

Clare

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, hotel is basic but good value for money and very clean

Stayed 1 night in Sep 2024

10/10 Excellent

kev

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable bed/ clean room and friendly staff . Would definitely recommend

Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

it is excellent located for a visit to Cheltenham. Nice and clean rooms.

Stayed 1 night in Sep 2024

10/10 Excellent

Yew Aik

20 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is clear and tidy. Staff very friendly and helpful

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

2 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The staff are so helpful and friendly. I would highly recommend staying here.

Stayed 1 night in Jun 2023

10/10 Excellent

Luciano

23 Oct 2024

Liked: Staff & service

I really like my spacious and bright room. It was very comfortable and the staff was very nice and polite. I would go back to this hotel.

Stayed 2 nights in Oct 2024

8/10 Good

Alexandra

14 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay.

Hotel was basic, clean, comfortable, good location. Staff were friendly and helpful. Breakfast was decent.

Stayed 2 nights in Dec 2022

6/10 Okay

Paul

23 Apr 2024

Liked: Cleanliness, staff & service

Hotel was excellent value and in the perfect location. It was clean, but is looking dated and in need of renovation.

Stayed 1 night in Apr 2024

8/10 Good

Julie

25 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay at the citrus hotel. It was very convenient situated in the city centre within walking distance of all amenities. Plenty of eating out options around you. Parking at the hotel is limited but around the corner is a 24 hour car car with reasonable pricing.

Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

21 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, great location

The hotel has a great location with underground parking for £10 a night (tight spaces so careful if you have a big car). Staff were very helpful and friendly. Rooms are basic but clean and comfortable - a great, value hotel with everything we needed. Would stay again.

Stayed 1 night in Dec 2023

8/10 Good

Nevin

28 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's just a budget Friendly stay in the city centre

Stayed 3 nights in Aug 2023

6/10 Okay

Alyssa

9 May 2024

Liked: Staff & service

The hotel was ok but the bathroom was a bit grubby sadly.

Stayed 1 night in Apr 2024

6/10 Okay

Richard

20 Jun 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Excellent location. But stuffy in the heatwave with no aircon and rickety windows.

Stayed 2 nights in Jun 2023

10/10 Excellent

Gloria

2 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is very convenient, nice rooms and freindly and helpful staff. Loved it.

Stayed 1 night in Apr 2023

6/10 Okay

Angela

23 Nov 2024

Liked: Staff & service

Disliked: Cleanliness

The hotel location is great for the town centre. The staff are helpful and friendly. The hotel is noisy. The other guests have no regard for people sleeping. They let the fire doors slam and talk loudly in the corridors in the early hours.

Stayed 3 nights in Nov 2024

8/10 Good

IFE

12 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and cozy. It's a good place

Stayed 1 night in Oct 2022

10/10 Excellent

Neil

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Many thanks

Stayed 1 night in Dec 2024

8/10 Good

Steven

5 May 2023

Liked: Cleanliness, staff & service

Inexpensive and central.

Stayed 1 night in May 2023

10/10 Excellent

Gloria

27 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The locaion es excelent, close to shops and restaurants but in a quiet area. Staff efficient and frindly. Room confortable and nice.

Stayed 2 nights in Nov 2022

8/10 Good

Brian

26 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location that did whatbwe needed

Good central hotel at the right price point for the area. Only small gripe was insufficient shower gel

Stayed 1 night in Sep 2022

10/10 Excellent

Michelle

21 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value for money

Stayed 1 night in Feb 2023

6/10 Okay

victoria

28 Oct 2024

Hotel room was basic and had a banana left in their by previous occupant.Not much parking available and it was a tight squeeze to fit into the underground parking area.

Stayed 2 nights in Aug 2024