Chen Rio Beach

Perfect just the mosquitos

Nice resort with very friendly & helpful staff. We had a medical situation & Samuel helped us which we greatly appreciated. Everyone was super friendly & eager to make sure we had an enjoyable vacation. The grounds are pretty but the pools were in need of cleaning. The buffet did not have a lot of options so that was a little bit disappointing but there are several restaurants on the resort to choose from. The restaurants alternative days they are closed so make sure you pay attention to that schedule & get to dinner when they open, otherwise expect a wait. The beach is sandy but beware as the water is mostly coral so it can be very tricky getting in & out, definitely recommend water shoes. The water was beautiful! They are remodeling the resort in between Dreams & Secrets so there was a lot of construction noise while laying on the beach. We stayed in building 34 at Dreams so we did not hear it from our room. We just had to walk down the beach to Secrets to enjoy some peace on the beach. They have free kayaking for 30 mins, a fun bar with swings, nightly activities & a club that never had anyone In it. Overall it was a good experience

I have been to "all-inclusives" as well as just boutique hotels. I understand both benefits. I won't come back here. $10 bottles of water, overpriced food. I was nickel and dimed for everything. The mini fridge was stuffed so full of $5-$20 drinks that we just took their stuff out and put it back at the end of the week. The shower curtain fell down on the first day, (they promptly fixed it). The chairs in the room were so uncomfortable that they literally could not be used for more than a few minutes. There was a "do not disturb" sign was a couple of yarn knots on a string, that everyone ignored. One day the bartender came knocking because the $20 I paid with had a teeny tiny ink mark on it. The other days we were disturbed by a woman checking to see if the art work on the walls was still there. The spa was good, the food was good, (service sucks), and the pools were great. I won't stay here again. All n all, I'd say for the money, go to "Dreams" or "Secrets". It's a couple hundred more, but it'll be cheaper on the back end. It was just weird.