Cozumel Hotel Guide - Chen Rio Beach hotels in Cozumel, Mexico.

"Beautiful little jungle retreat very private. The breakfasts provided were excellent. Access to the private little pool area was wonderful. You will definitely need some kind of a vehicle or trans stay here it’s not within walking distance of anything"

"Staff amazing plus nightly entertainment crew were the best, so fun and lively shows every night. Ana the waitress remembered us from last year and she is also amazing. Every employee I met was a 10."

"Super nice staff and the grounds are meticulously maintained. Lots of choices of activities through the day and the food was great too. Would be a perfect place for families with kids as they have a big playground, a giant shallow pool with slides just for children and a kids' club."

"Clean rooms, great location, good restaurants, awesome snorkeling. exceptional hotel staff."

"You won’t regret staying here. It’s well equipped to prepare meals to include a briquette BBQ. The unit has 2 mini split air conditioners to keep you cool along with a well maintained pool. The flora is amazing with dozens of orchids, palm trees and fruit bearing papaya tree. Wild birds fill the air with their calls. The compound is very secure and the neighborhood quiet except for the occasional ATV, which the noise is muffled by the surrounding block wall. Tavo is very communicative and he made access very easy with pictures and maps. We plan on coming back in 2028 with our extended family. "

"The room was very clean. The staff were all amazing. Secrets Aura does need renovations but it was very comfortable and relaxing week. We will go back!"

"Staff was great as always! Rooms were nice and the maids were very attentive! Breakfast was good. Dinner buffet was eh, but the mexican theme night at the buffet was really good. Nice pools and nice beach even though the beach was drawn back due to the hurricane a few years ago. All in all i would recommend this to anyone who wants to stay in cozumel. The island is a gem!"

"This house is perfect for a quiet stay. Manuel is very kind and proactive. Ask him for tips for restaurants!!! We discovered some nice non-touristic places! We wil be back for sure!!"

"Chef Diana was amazing. The food was fantastic, she was incredibly accommodating. Beto was also quick when we needed him during business hours. The unfortunate reality was we needed him more times than I hoped we would have. The hot water heater went out twice during our 4 night stay so it was pretty disappointing. The keys are different and kinda tricky, we ended up locking ourselves out one day and couldn’t get ahold of anyone to help us for about 40 minutes. The jacuzzi is more of a pool with jets, probably warmer in the summer months. The space is nice, really clean. Everyone is very kind. The gorgeous property is a bit of a drive from town, so the food options are limited on this part of the island. That is not part of the Villa Zamnas doing, they provide several options. There is a strong musty smell inside the property as well, it might just be because it’s in the jungle. Overall I would stay here again, but I’d be more prepared for how long it takes to get everywhere and know that staff is only on site until 6pm to help. I truly think for the price it was a good deal for all the space and the delicious breakfast. "