Chester Holidays

The staff was so helpful and friendly

I don’t ask for rooms without the three stairs so I do blame myself for this issue, but it seems we always get this section when we have tons of luggage to haul over the stairs. Rarely do we get a nice accessible room on the third floor. I feel as though this hotel gives nothing to repeat customers and there is zero loyalty influence. We are Expedia gold members and we get great prices via Expedia but we get treated like trash. So as a hotel that sells rooms via Expedia just to have your staff disrespect those who use “said service” that you signed up for????? I’m confused. You can’t sell on third party sites unless you allow yourself to be sold on third party sites so please do not treat us like trash.

Excellent room and check in experience.

Attached to the airport makes it very helpful

Great hotel. Close to the hospital. Clean rooms. Bed was very comfortable. Nice personalized welcome treat in the room!