No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
What's nearby
Art Site of Chiayi Railway Warehouse - 5 min walk - 0.4 km
Wenhua Road Night Market - 15 min walk - 1.3 km
Alishan Forest Railway Garage Park - 18 min walk - 1.6 km
Jia-Le-Fu Tourism Night Market - 18 min walk - 1.6 km
Kuai Yi Forest Village - 2 min drive - 2.1 km
Getting around
Chiayi Station - 8 min walk
Chiayi (CYI) - 12 min drive
Restaurants
50嵐 - 6 min walk
嘉義車頭火雞肉飯 - 8 min walk
涼麵四味果汁友愛店 - 6 min walk
21世紀風味館 - 4 min walk
石二鍋 - 5 min walk
About this property
voco Chiayi by IHG
Luxury hotel near Wenhua Road Night Market
Take advantage of designer shops on-site, a coffee shop/cafe and dry cleaning/laundry services at voco Chiayi by IHG. Enjoy a meal at the two on-site restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
An indoor pool
Free self-parking
Buffet breakfast (surcharge), train station pick-up service and an electric car charging station
Smoke-free property, a reception hall and meeting rooms
Room features
All 369 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
Hypo-allergenic bedding and free cots/infant beds
Bathrooms with rainfall showers and toilets with electronic bidets
55-inch flat-screen TVs with Netflix, streaming services and digital channels
Wardrobes/cupboards, limited housekeeping and desks
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Train station pick-up shuttle (surcharge) from 8:00 AM to 10:00 PM
Train station drop-off (surcharge)
Onsite parking available only on request
Free self parking on site
Limited on-site parking (max 1 space per unit)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Things to do
24-hour gym
Designer stores
Free children's club
Indoor pool
Family friendly
Free children's club
Free cot
Indoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Lockers
Luggage storage
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (once per stay)
Porter/bellhop
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Area rugs in room
Braille/raised signage
Hardwood flooring in room
No lift
Stair-free path to entrance
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
More
1 building
33 floors
Built in 2024
Comprehensive recycling policy
No plastic coffee stirrers
Reception hall
Reusable cups
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Toilet paper
Toilet with electronic bidet
Towels provided
Entertainment
55-inch flat-screen TV with digital channels
Netflix
Streaming services
Food and drink
Limited room service
Minibar
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately TWD 977 for adults and from TWD 733 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Property is also known as
voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City
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voco Chiayi by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 67 out of 101 reviews
10 - Excellent
67
Rating 8 - Good. 22 out of 101 reviews
8 - Good
22
Rating 6 - Okay. 7 out of 101 reviews
6 - Okay
7
Rating 4 - Poor. 4 out of 101 reviews
4 - Poor
4
Rating 2 - Terrible. 1 out of 101 reviews
2 - Terrible
1
9.4/10
Cleanliness
9.2/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10
Staff went above and beyond to make us feel welcome
Jenn
Stayed 5 nights in Jun 2025
10/10
Excellent facility in a quiet neighborhood
Elizabeth
Stayed 1 night in Nov 2024
6/10
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Christopher
Stayed 2 nights in Mar 2025
10/10
Very nice
Xue
Stayed 1 night in Aug 2024
8/10
Good
??
Stayed 1 night in May 2024
6/10
本評論沒有提及特定的價格或房價,也沒有使用不雅文字,也沒有提供個人資訊,請勿再退
1.員工友善,但館內資訊尚未能明確掌握
2.停車場的車道車位均偏小,出入口辨識系統急需改善
3.餐飲品質並不穩定
The hotel has friendly staffs.
But, the Foods quality, parking facilities and the standard operation procedures of the working flows and guidelines are required to be improved as soon as possible.
It’s still on the way to be better.
Allen Kuanying
Stayed 1 night in Apr 2024
6/10
本評論沒有提及特定的價格或房價,也沒有使用不雅文字,也沒有提供個人資訊,請勿再退
1.員工友善,但館內資訊尚未能明確掌握
2.停車場的車道車位均偏小,出入口辨識系統急需改善
3.餐飲品質並不穩定
The positive feedback is the property has friendly staffs.
But, the F&B quality, parking facilities and the standard operation prucedures of the working flows and guidelines are required to be improved as soon as possible.
It’s still on the way to be better.
Allen Kuanying
Stayed 1 night in Apr 2024
6/10
還在成為VOCO的路上
1.員工友善,但館內資訊尚未能明確掌握
2.停車場的車道車位均偏小,出入口辨識系統急需改善
3.餐飲品質並不穩定,但員工依舊友善
The one positive feedback is the property has friendly staffs.
But, the F&B quality, parking facilities and the SOP of the working flows and guidelines are required to be improved ASAP.
It’s still on the way to be the VOCO.
Allen Kuanying
Stayed 1 night in Apr 2024
6/10
還在成為VOCO的路上
1.員工友善,但館內資訊尚未能明確掌握
2.停車場的車道車位均偏小,出入口辨識系統急需改善
3.餐飲品質並不穩定,但員工依舊友善
The one positive feedback is the property has a group friendly staffs.
But, the F&B quality, parking facilities and the S.O.P of the working flows and guidelines are required to be improved ASAP.
It’s still on the way to be the VOCO.
Allen Kuanying
Stayed 1 night in Apr 2024
4/10
It is unacceptable to see "China Taiwan" in the order information.
Verified traveller
Stayed 2 nights in Apr 2024
8/10
seiji
Stayed 1 night in Apr 2025
8/10
Service is good. Provide shuttle service to train station will be welcomed by the guests.