Chilham Holidays

Convenience near to Gatwick Airport and the shuttle service to the hotel for £4.50 one way or £8.00 round trip. Room was clean and the hotel have a restaurant with a menu with razonable prices. I don't like the front desk service, they were not friendly and including the shuttle driver, he was very rude.

The property was beautiful, as were the grounds. Dave and Jane were very hospitable

Nice surroundings. Food good. Staff ok. Room 7 too much noise as literally by the entrance to the hotel. Also a pipe connecting the rooms between the walls was really loud if flushed or showers on. Overall lovely stay but rooms 6 and 7 avoid. We had no choice as only rooms available due to a function.

Close walk to train station. Spent day in London. Very good breakfast. Nice big room.

Disappointed that there was no air con in the hotel and especially in our bedroom. Although a fan was provided it did absolutely nothing to lower the temperature in the room . I appreciate it was a very hot weekend _ but felt more could have been done before we arrived . Maybe the fan on beforehand or the door left open ? To be honest we did not get any sleep that night ....very disappointing ....making us very tired next day . On the plus side the staff were very helpful and polite . Especially the dinning room manager .. Hopefully if we stay again this might be addressed. Yours ...Eileen Dixon