Chilson Holidays

After staying at a number of similarly priced hotels in London, this one stands out. The location and hotel were great. I would definitely recommend this hotel.

The room wasn't ready when we arrived at 3:30 though the booking said ready by 3. It didn't take too long but was a bit annoying. The room itself was lovely though it was a bit strange to not have a bin and I would have liked more coffee etc. We got a wake up call at 5am which we didn't ask for. When we checked out I brought this up and we were told it was a mistake and the person apologised but I would have preferred if they apologised without me prompting and maybe offered us some kind of compensation. I have issues sleeping so it was really quite disruptive. I did wonder if it was because we were clearly not well off and the place is quite posh. I don't have an issue with someone making a mistake but seems weird not to apologise.

Excellent stay at the RIU Plaza Westminster London. The room was clean, comfortable, and a nice size. The breakfast was one of the best parts of our stay, with a great selection every morning. The hotel is within easy walking distance of Westminster and other attractions, yet the area remains quiet and relaxing. A great choice for anyone visiting London.