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"We had booked a Grand Tower Horizon Club Premier Bund view room but when we arrived we were given a free upgrade to a suite room, which had a fantastic view of the Bund and the Oriental Pearl. The hotel has old world charm and feel very luxurious - we have stayed a several Shangri La Hotels and this was definitely one of the best. The room was quiet so it felt like a very peaceful haven - good for relaxing in after two weeks travelling around China. We didn't use any of the restaurants or facilities, but we did have access to the Horizon Lounge on the 29th floor. The lounge was great - very good service from the staff with good options for breakfast. We also went for Afternoon tea and they also had a good selection of food and drinks in the evening from 5:30-7:30pm. If we return to Shanghai, I would definitely stay at the Shangri-La Pudong again."

"Fantastic place, you certainly feel as tho you get your moneys worth ! The buffet breakfast is great too! This hotel is genuinely one of the things I’ll deeply miss about Beijing!"

"The location of the hotel was great. Being part of the Marriott brand, I was expecting better services n standards. Called the front desk on few occasions, but the staff didn’t sounded too friendly. I was also upset that my corridor smelled of soured durian husks for almost half of my stay there. Today surprised that durian was allowed in the hotel and the smell was left to linger for so many days. Totally not something I’ve expected from the brand."

"This hotel is in a very convenient location. There is a direct metro line going to airport and high speed rail station. The hotel is a half block away from metro station. The staff of the hotel is very friendly and helpful."

"It’s a good hotel, big, rooms, I stay here a few times a year. Good restaurants in house & close by"

"Great hotel and the location is very accessible to "

"Breakfast was good "

"Very convenient location."

"Location is superb, walking distance to 3 subway lines, and staff were great"