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"Reception Staff and Concierge are very helpful."

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"Exceptionally great "

"We were there for 4 nights, wish was longer. Great location. Extremely clean, wonderful gym and pool The best about this hotel is the staff; the most helpful and friendly and courteous staff members paying attention in details and "

"Room was great, big and spacious but not really any view, and cleaning every day was helpful. Staff was courteous and nice. Liked the breakfast, so many options. Hotels ideally located in center of Beijing near many sites we wanted to see and lots of things are within walking distance and subway is close by. "

"Still the best hotel in Shanghai even after 20+ years. Says it all."

"I faced some problem on key to operate lift and my room door."

"Check in was extremely quick, the entrance is a little bit chaotic sometimes, because of didi and taxis. The bar has good drinks, breakfast has a great variety of food. All the staff we encountered was helpful and friendly. We stayed in the 2 bedroom apartment on the main building and it was great, clean , it had a washer/dryer machine . The furniture was slightly outdated but not a big deal. The restaurant made in china was also amazing. Overall Great hotel!"

"Yu Gardens was fun"