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"Love this hotel, very very good view of Mt Fuji (from balcony, as well as common area next to breakfast place)! the breakfast was AWESOME! Overall vibe is very chill kind + it is on hill top! awesome! didnt get to try onsen, did most of my relaxation in hotel bathtub. Heard that the reviews for natural onsen (indoor and outdoor) are superb here!!!! Will try the onsen the next time round. Location wise right next to the lake, did a easy walk around ◡̈ cheers! "

"Room was nice, staff was helpful, and plenty of amenities were offered."

"Nice clean and modern room. Staff was helpful to explain the parking charges and assist us to call a restaurant to make dinner reservation. "

"Clean room and restaurant amazing"

"Perfect for the Shinkansen. My room had a great view over the city, it was extremely clean and spacious. The hotel staff that I interacted with were all very welcoming and professional. Would very happily stay here again in Nagoya. "

"Clean room, large size. Complimentary water each day was a very nice touch that we liked. Excellent location."

"Very clean and modern room. Good location."

"Staff was spectacular, I'm so sorry they have to deal with less than delightful guests on what seems like a regular basis. We greatly appreciate you and enjoyed our gift of champagne. Area is very walkable, bed is on the softer side of Japans hotel beds. Our room was big enough and it was one of the smaller ones. There is a smoking room by the elevator that opens frequently so there is some cigarette smell when you go to the lobby. I do wish there was some food options though, Takayama restaurants close pretty early in the vicinity and it would be stellar if there was more available at the hotel. Breakfast options were great, maybe add a dinner too?"

"Room is clean. Mattress is stiff but otherwise we had a great stay here. "