Civetta Holidays

Staff was accommodating and location fantastic

This hotel is a gem, and the staff is incredible. The location was great for us. It is close to restaurants where locals actually eat and a short walk to all the major tourist locations. We loved our room with its towering ceilings and giant chandeliers. Every morning we woke up excited to have breakfast at the hotel, which was the best breakfast we had in Italy. It was delicious. The staff made everything very easy. I booked water transfers through the hotel, and they delivered perfect service. All we had to do was enjoy our trip. We were greeted at the train station and escorted to our waiting water taxi. We attended a gala dinner for Festa Del Redentore. The water taxi to dinner was right on time. The transfer to the airport was also perfect. If you let the wonder staff handle the logistics, you will have an amazing trip. They also offer a great tour of Murano. We were shocked to learn that there is no cost for the water taxi to and from Murano when planned with the hotel. We stayed at great properties in Rome and Florence, but this hotel in Venice was the best stay of our trip. Venice is already a special place, but a great hotel like this one makes it a 10/10.

Friendly staff. Great location near Accademia which was more quiet than San Marco or San Paolo. Clean & spacious room, comfortable bed. Nice breakfast, complete with Canadian Maple Syrup... can't beat the real thing from home. Can't wait to return some day!

The beds were not comfortable and old hotel. Staff was great location was great but rooms are too old and not comfortable beds

We loved our stay here! The staff was so incredibly kind & helpful. The location is really close to everything! We would walk to st marks every night & there’s so much choice around for dinner. Places for every budget. Know you aren’t by water so there’s no view per se but just a short 3 minute walk and you’re right on the water. The walls were a little thin but nothing ear plugs can’t fix. AC worked super well! And there’s free water in the minibar everyday which we would bring with us while we walked around. My daughter & I felt super safe the whole time. Would stay here again in a heart beat