Sudbury Hotel Guide - Clare Ancient House Museum hotels in Sudbury, United Kingdom.

"The bathroom flooded as shower was blocked missed breakfast! Not been compensated. Only been given points not money for the additional breakfast I had to buy! "

"Small room, wasnt cleaned well on the following morning of our stay. Spa was ok....again nothing special. Charged £10 a day to park on top of paying to stay. Breakfast was luke warm ate out the following day. Overall we thought it had the price tag of a high end hotel with the feel of a travel lodge. Staff were friendly. Won't be going back better for your money elsewhere. "

"Good free parking. Excellent breakfast good choice and nice and hot. Air conditioning and heating not working in room an electric heater provided but I was not informed of this by hotel staff. The room was clean and serviced daily. "

"For a 4 star hotel the property needs some TLC, food standard is an issue hopefully the manager is dealing to it after we reported some issues, not quite good value for money"

"Always a first class experience!"

"We stayed here over a bank holiday weekend for Spa break. We were disappointed with immediately after arrival on the day, were shown the leisure/spa facilities of the hotel, which we thought was the spa in the pics, we were not advised otherwise. Spoiler alert, the actual spa isn’t in the same premises, the one on the premises is pretty much like a local leisure centre with tired facilities. We only found the next day that we had to leave the premises to go to the actual spa after my husband took his laptop to the reception showed pics of the spa from here said, it doesn’t look like this here, that’s when they decided to say oh you wanted to go here, that’s over there (pointing at another building across the street) to cut a long story short we wasted our first day wondering where the hell is the spa. The only redeeming element was the bar downstairs specifically Joshua & Paul, they really made us feel very welcome and looked after us throughout the evening. Also the next we finally went to the spa across the street and it was absolutely fantastic, the spa team even gave us a little present to say sorry for the confusion."

"Staff very helpful, although check inn at 10.30pm proved sketchy Great leisure facilities, with use of pool etc allowed on the day of departure"

"Great stay all round"

"Good business trip"