Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Drury Inn & Suites Cleveland Beachwood

3 out of 5
Drury Inn & Suites Cleveland Beachwood
4100 Orange Pl, Orange, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 902 reviews" "
Rating 8 - Good. 124 out of 902 reviews" "
Rating 6 - Okay. 25 out of 902 reviews" "
Rating 4 - Poor. 16 out of 902 reviews" "
Rating 2 - Terrible. 25 out of 902 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Marcus, Sharon Hill

Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the dining and the area.
Stayed 2 nights in May 2024

10/10 Excellent

Dana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly and professional. In particular, Shai and Eboni at the front desk took care of any questions or needs we had.
Stayed 4 nights in May 2024

10/10 Excellent

JENNIFER

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really found staying here relaxing and convenient. The decor is peaceful and I loved the pool and hot tub. I will definitely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Checking issue was quickly resolved. Clean room and great amenities
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY loved this hotel and hotel brand. The dinner and drinks being included is a HUGE benefit.
Stayed 1 night in May 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in May 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The Kickback was excellent. And who offers 3 free adult drinks a night anymore?!? Loved this property. Only two things I would complain about: I don't like sandpaper for toilet paper and the TV needs a guide.
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Maurie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is EVERYTHING about Property and Area is simply amazing
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Rooms were very clean and comfortable. Great hotel!
Stayed 1 night in May 2024

10/10 Excellent

NAWID

Stayed 2 nights in Apr 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasant and the property was clean. The breakfast had few gluten-free options.
Stayed 1 night in Apr 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Simple breakfast included as is a small dinner also at 5:30 and 3 drinks. Two restaurants a 5 minute walk away. A shopping mall about 10 minutes walk away. Downtown Cleveland will need a car or taxi. It was a great place to see the solar eclipse.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and food was great for being included in the price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Dana, akron

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed with a friend for 5 days. We had the king suite with separate bedroom. Our room was never cleaned. The housekeeper was rude and didn't seem to want to work. I told her on two days that we would be going out at 2PM and asked her to clean the room when we were gone. She didn't. I kept having trouble with the TV remote. The TV also did not have a schedule of channels, so to see what was on we had to channel-flip. Annoying and a waste of time.
Stayed 5 nights in Mar 2024

10/10 Excellent

olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, clean and friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela, Richmond Heights

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff. My issue was with Expedia! My room reservation was rebooked in incorrectly and it put a damper on my celebration!! Extremely disappointing.
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Drury I’ve ever stayed at
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcia, West lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and comfortable, close to nice restaurants and shopping
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was fab. Lots of complimentary food and beverages. All round great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was excellent, very friendly and helpful. Facility was very clean. Rooms were big. Will not hesitate to stay here again. thanks
Stayed 2 nights in Mar 2024

10/10 Excellent

allen and Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 1 night in Mar 2024

10/10 Excellent

Luisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place. Nice room, big
Stayed 2 nights in Mar 2024

10/10 Excellent

Gina

Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will make this our hotel when in town!

8/10 Good

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities
pricing differed from what was initially proffered
Stayed 3 nights in Feb 2024

10/10 Excellent

Anngela

Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lavonia

Stayed 1 night in Feb 2024

10/10 Excellent

Kuwanakia

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love this hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Naveen

Stayed 7 nights in Feb 2024

10/10 Excellent

Kenyada

Travelled with partner
Liked: Amenities, property conditions & facilities
This was my first time booking in Ohio. I’ve booked before in Columbus and then enjoy my stay both times however, my room had a dog smell as well as two lights went out the time of my stay other than that I really enjoy the free breakfast the dinner and of course, how could you forget the kickback Literary everything is in one spot. What more could you ask for?
Stayed 2 nights in Feb 2024

10/10 Excellent

Zhibo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Rohonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eboni was amazing! She went above and beyond to ensure that I was taken care of. The complimentary breakfast and dinner sealed the deal for me ;-)
Stayed 2 nights in Jan 2024

6/10 Okay

Shalice

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We did enjoy our stay at the hotel. They had a good selection of food. The only thing I didn't like was that they closed the pool two hours earl for no reason and the fire alarm was blaring at 330 in the morning and we all had to go downstairs for about an hour.
Stayed 1 night in Feb 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent the weekend at the Drury Inn. On our second night the fire alarm went off at 3 am causing some chaos. Things happen. And the staff handled it very professionally. This hotel was spotless. I don’t think I’ve ever stayed in a cleaner hotel. Lots of extras included in this hotel. Even with the alarm circumstance, this hotel is a 5 star. Definitely will go back if in the area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time, clean & comfortable & friendly!
When looking for a hotel to take a few friends to celebrate my daughter's 14th birthday, we chose the Drury Inn because it came highly recommended by multiple acquaintances - and I understand why! The staff was friendly, helpful, and accommodating. We had a suite and it was large, comfortable, beautiful, and very clean. The shower was GREAT haha. I was so relaxed and as a mom that was luxurious, lol. The pool and hot tub were awesome and very popular with guests, but they're also a decent size so it still wasn't too crowded! Everything just really exceeded my expectations. We missed our chance to enjoy the evening kickback service (our own fault!) and overslept and missed breakfast lol so I can't review those unfortunately - but it all sounded awesome and I will definitely come back to make sure I get the chance to experience that! Now that I understand the hype, in the future I'll go out of my way to stay at a Drury Inn when we're traveling. Highly recommend!
Stayed 1 night in Jan 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and the hotel was clean. We had a very enjoyable experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was efficient and friendly. Room was clean. Complimentary breakfast was very good
Stayed 3 nights in Jan 2024

10/10 Excellent

Ann, ATHENS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kristyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, will be staying again
Stayed 2 nights in Jan 2024