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"We normally come all the time and it is a lovely place to be and staff are amazing and lovely. But this stay was our worst one yet. There was bugs all over our bed. Stains all over the carpet and the room had a foul smell to it like it hadn’t been cleaned in a while. "

"Lovely location Beautiful apartment, clean and nicely presented. Lots of parking"

"Everything was fine "

"The Skipton needs updating. The shower curtain rail was held together with duct tape and falling off the wall. The bath traps would not turn off without serious effort. "

"From the moment we arrived till we checked out this hotel delivered. Lovely welcome on arrival, spacious clean room. Comfortable bed, handy fridge, sofa. Delicious buffet breakfast. My preferred eggs were not in the buffet but asked and they were provided no problem. Evening meal was delicious too. Waiting staff very pleasant and helpful. Spa facilities were great. You pay £10 for use of the facilities. Well worth it. Loved the heated beds. Plenty treatments on offer too. Take £1 coin for the lockers. Hotel is set in lovely grounds and is very central for touring the area. Preston 30 mins by bus (no's 40&41) where you can catch a bus or train to many places. Not far from Blackpool, Liverpool, the Lakes, the Dales. We would highly recommend this hotel and would return if in the area."

"Fabulous place to stay. Staff were incredibly friendly and helpful. Great food and rooms very clean and fresh."

"Was looking forward to a quick dip in the jacuzzi after a long day only to be told last entry was 7.15 when it’s advertised as closing at 8pm. Absolutely devastated and probably won’t bother coming next time due to this as we come for a sporting event that finishes late so the pull of the pool is no longer viable"

"We went for the "privilage" room, the best option they have cause it came with a walk in shower. That was a must as my partner has an injury. We stayed 2 nights, the room was so basic, very similar to the Premier Inn just slightly bigger. So bad points, there was a 1 inch gap still there when you close the window, so it was pointless closing it. You could hear the traffic on the motorway and the wind was still blowing through. As we walked out into a courtyard area, my partner slipped and fell on the floor because it was so slippery. They mopped the outside tiling floor and didn't display wet floor signs. It looks good from the outside but the inside was very basic and you pay way more than its worth."

"We enjoyed our stay. The staff was really friendly. The pub and the beer garden is a lovely area. We enjoyed the beer. And the full English vegan breakfast made our stay even more enjoyable. Great location for walks. "