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"Had a great stay!! All staff was friendly and very welcoming! Loved the coffee and tea station."

"I stayed at the Sonesta Select Newark Christiana Mall in November 2025, and it was one of the most disappointing hotel experiences I’ve had. There was no hot water during my entire stay, and management did not provide any updates or a timeline for when it would be fixed. Why stay at a hotel if you can’t even take a proper shower? They offered to cancel customers' reservations without penalty, but where am I supposed to go last-minute and pay extra? The cleanliness was also unacceptable -- the nightstand was sticky, the bed sheets had brown/black stains, and the bathroom was unkept, with toothpaste marks on the faucet and a tub that wouldn’t drain. These problems are easily fixed. There was an odd aroma throughout the room. Overall, the room felt neglected and poorly maintained. I expected far better from a Sonesta. I would not recommend this property until the management addresses these maintenance and housekeeping issues."

"Convenient area! Easy check in, good coffee! "

"Clean up to date spacious rooms with friendly staff members. Breakfast was a real treat, coffee was wonderful and plentiful throughout the day. Off the beaten path but not far from attractions. "

"Very clean rooms and friendly staff "

"Staff was very courteous. Cleanliness of the room excellent. Only complaint bathroom was ok few mold stains. Comfort of bed excellent. Great location for dining, entertainment and shopping."

"The room was spotless, large enough for 5 people to stay in with no problems, the staff were very kind, and Lydia was very professional, helpful, and went above and beyond. Thank you all staff for a very nice stay."

"The staff was very courteous and the room was clean and comfortable."

"Adorable room and theme! "