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CityClass Hotel am Heumarkt

3.5 star property
Sauna sessions and steam room relaxation await at this Cologne hotel, perfectly positioned for exploring the iconic Cathedral and Philharmonic

Choose dates to view prices

Travelers at CityClass Hotel am Heumarkt are in the heart of vibrant Cologne. After exploring the nearby Cathedral and Philharmonic, guests can unwind in the sauna or steam room. The on-site restaurant serves lunch and dinner, and the multilingual staff ensures a smooth stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is €99
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

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About the area

Located in Innenstadt, a neighbourhood in Cologne, CityClass Hotel am Heumarkt is near a metro station. Chocolate Museum and Musical Dome are cultural highlights and Cologne Zoo is a popular local attraction. Looking to enjoy an event or a match? See what's going on at LANXESS Arena or RheinEnergieStadion. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Cologne travel guide
Map
Auf dem Rothenberg 7 - 9, Cologne, NW, 50667

What's nearby

  • Alter Markt showing outdoor eating and a city as well as a small group of people
    Old Market
    1 min walk - 0.2 km
  • Ludwig Museum
    Museum Ludwig
    4 min walk - 0.4 km
  • Chocolate Museum
    Chocolate Museum
    7 min walk - 0.6 km
  • Cologne Cathedral
    Cologne Cathedral
    7 min walk - 0.6 km
  • City-panorama of Cologne at dusk, Rhine, Hohenzollern Bridge, cathedral, the Musical Dome, Colonius TV tower, Cologne, North Rhine-Westphalia, Germany, Europe
    Musical Dome
    9 min walk - 0.8 km

Getting around

  • Heumarkt U-Bahn
    4 min walk
  • Cologne (QKL-Cologne Central Train Station)
    10 min walk
  • Cologne - Bonn Airport (CGN)
    12 min drive

Restaurants

  • Gilden im Zims
    2 min walk
  • Augustiner Bräu
    1 min walk
  • XII Apostel
    2 min walk
  • Die Ex Vertretung
    2 min walk
  • Piano Bar
    5 min walk

About this property

CityClass Hotel am Heumarkt

Hotel near Museum Ludwig
Located close to Cologne Philharmonic and Cologne Cathedral, CityClass Hotel am Heumarkt provides dry cleaning/laundry services, a bar and a steam room. For some rest and relaxation, visit the sauna. The on-site restaurant offers lunch, dinner and light fare. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), free newspapers and tour/ticket information
  • A TV in reception, a 24-hour front desk and a lift
  • 1 meeting room, multilingual staff and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 53 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • LED light bulbs, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 11 June and 17 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (492 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne

Frequently asked questions

Is CityClass Hotel am Heumarkt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at CityClass Hotel am Heumarkt?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at CityClass Hotel am Heumarkt on 15 Mar 2026 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at CityClass Hotel am Heumarkt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at CityClass Hotel am Heumarkt?

Checkout is at 11 AM.

Where is CityClass Hotel am Heumarkt located?

Located in Innenstadt, this hotel is within a 10-minute walk of Cologne Philharmonic, Museum Ludwig and Chocolate Museum. Musical Dome and Cologne Cathedral are also within 15 minutes. Heumarkt U-Bahn is only a 4-minute walk and Deutzer Freiheit U-Bahn is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CityClass Hotel am Heumarkt Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 293 out of 599 reviews
Rating 8 - Good. 213 out of 599 reviews
Rating 6 - Okay. 58 out of 599 reviews
Rating 4 - Poor. 25 out of 599 reviews
Rating 2 - Terrible. 10 out of 599 reviews

Reviews

10/10 Excellent

MOYRA Christine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff, very good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !
Stayed 3 nights in Nov 2025

10/10 Excellent

Cornela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel in the heart of cologne. Very clean and modern. We will definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! The staff were knowledgeable and very nice. Highly recommend True Beans coffee around the corner and Pinocchio Pizza for late night food.
Stayed 5 nights in Sep 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service
During our short stay the elevator was not working and yet there was no offer to help with luggage. Otherwise the staff was wonderful and the location was wonderful in the room was wonderful.
Stayed 2 nights in Nov 2025

4/10 Poor

Tomoyo

The hotel was clean and located at the convinced location, it was also facing the courtyard where all the dumpsters were so I could mells the trash.
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

From first arriving, the staff made us feel very welcome. The hotel is off a busy street in a courtyard, it was amazing how quiet it was just turning up the alley. The room was clean and comfortable. We would stay again!
Stayed 3 nights in Jul 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, hidden entrance.

Very hard to find as it was off of a square behind the buildings. The location was great, close to restaurants and markets. The room was nice, staff was helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Friendly gentleman at the reception. Would stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our Gig on the Rhine. Close to the attractions we wanted to see.
Stayed 3 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv didn’t work most of the time, great location
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Clean hotel. Would stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel at the front desk were exceptionally helpful and friendly! Loved the sauna and the location was perfect. Close to the train station too!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alem

Liked: Cleanliness, amenities, property conditions & facilities
The location of the property made it for us to easily walk to shopping center and restaurants. Visiting touristic locations was five to fifteen minutes walk. The hotel rooms and bedding were also perfect for us. The breakfast was nice.
Stayed 1 night in May 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Excellent location and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was so clean and quiet, unlike many places we've stayed. Plus, it was right around the corner from a main plaza and plenty of restaurants. The staff was a delight as well. We'd stay here again and wish there were other CityClass hotels in other cities besides Cologne.
Stayed 2 nights in Apr 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the Christmas markets and exploring Cologne. Our room was very quiet and the staff you super helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

David W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great location with good discount on local parking. Easy to get everywhere from the hotel. Courtyard was a bit loud but we did not realize the window was open.
Stayed 1 night in May 2025

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE POSITION AND FRIENDLY STAFF
Stayed 1 night in Jan 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff was very friendly and helpful, including with storing our bags.
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of old town,rooms spacious and comfortable within walking distance of everything you need
Stayed 4 nights in Mar 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Class Hotel

Nice hotel, great location to the old town,if you're a shopper you'll love it. Went to dusseldorf ,nice place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. We could walk everywhere. The room was comfortable and the staff was nice.
Stayed 5 nights in Sep 2024

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to be in the center of Koln. Perfect room, everything working properly and staff very friendly. Easy (but expensive) parking closed to the hotel
Stayed 1 night in Jan 2025