JOYN Cologne - Serviced Apartments places travelers in the heart of the vibrant city with practical amenities for extended stays. The property offers on-site shopping, convenient laundry facilities, and in-room WiFi. Staff members receive positive reviews from guests.
Ehrenfeld, a neighbourhood in Cologne, is home to Numa Cologne Ehrenfeld . Cologne Cathedral and Colonius are local landmarks, and some of the area's activities can be experienced at Rheinau Harbour and Claudius Therme. Check out an event or a game at LANXESS Arena, and consider making time for Phantasialand, a top attraction not to be missed. Visit our Cologne travel guide
A fitness centre, laundry facilities and express check-out are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment offers free WiFi, premium bedding and a flat-screen TV with cable channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Weekly housekeeping is available.
Numa Cologne Ehrenfeld offers 112 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.
Bathrooms include a shower and hairdryers. This Cologne aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a weekly basis.
Recreational amenities at the aparthotel include a fitness centre.
Offsite parking available (EUR 20 per day); reservations required
Family friendly
Children stay free (see details)
Food and drink
Coffee/tea maker
Electric kettle
Mini-fridge
Dining
Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 14 for children
Bedrooms
Premium bedding
Bathroom
1 private bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Heating
Pets
Pet friendly
Welcoming cats and dogs only
Up to 15 kg per pet
Fee: EUR 15 per pet per day
Service animals exempt from fees
Suitability/Accessibility
Lift (99 centimetre wide door)
Smoke-free property
Services and conveniences
Luggage storage
Safe
Virtual front desk
Weekly housekeeping
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
10 floors
112 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Lock the doors
Access methods
Access code, private entrance
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately EUR 14 for adults and from EUR 14 for children
Nearby parking fee: EUR 20 per day (328 ft away)
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 20192478457
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Joyn Cologne
Numa Cologne Ehrenfeld Cologne
Numa Cologne Ehrenfeld Cologne
JOYN Cologne Serviced Apartments
Numa Cologne Ehrenfeld Aparthotel
Numa Cologne Ehrenfeld Aparthotel Cologne
Frequently asked questions
Is Numa Cologne Ehrenfeld pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Numa Cologne Ehrenfeld ?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Numa Cologne Ehrenfeld on 15 Mar 2026 start from €101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Numa Cologne Ehrenfeld ?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Numa Cologne Ehrenfeld ?
Checkout is at 11:00 AM. Late checkout is available for a fee.
Where is Numa Cologne Ehrenfeld located?
Located in Ehrenfeld, this aparthotel is 0.4 mi (0.6 km) from Neptunbad and 1.9 mi (3.1 km) from Cologne Cathedral. Motoki Living Room and Colonius are also within 15 minutes. Piusstrasse U-Bahn is only a 4-minute walk and Koernerstrasse U-Bahn is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Numa Cologne Ehrenfeld Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Amenities
8.8
Property conditions & facilities
Rating 10 - Excellent. 38 out of 85 reviews
10 - Excellent
38
Rating 8 - Good. 32 out of 85 reviews
8 - Good
32
Rating 6 - Okay. 5 out of 85 reviews
6 - Okay
5
Rating 4 - Poor. 6 out of 85 reviews
4 - Poor
6
Rating 2 - Terrible. 4 out of 85 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Candice
27 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
Great location, clean, large rooms, amenities are perfect!
Candice
Stayed 2 nights in Apr 2025
10/10 Excellent
Erisa
27 Nov 2023
Liked: Cleanliness, property conditions & facilities, communication
The property is highly recomanded ,for the modern apartmants well furnitured clean and safe .
very well located with nearby train station and deliciocus coffee and restorants .
Erisa
Stayed 3 nights in Nov 2023
10/10 Excellent
Ozan
24 Nov 2024
Liked: Cleanliness, room comfort, communication
Comfortable stay in Ehrenfeld.
Hotel name changed to Numa ( Joyn Serviced before). The kitchen room was large and spacious. Room was very clean and convenient location in Ehrenfeld. Not near to the city center but easy access via U and S bahn
Ozan
Stayed 2 nights in Nov 2024
6/10 Okay
Alice
13 Jun 2024
Liked: Communication
Disliked: Cleanliness, amenities
The property is ok but not great. I feel that I lived in a student dormitory rather than a hotel. Living in a student dormitory is perfectly okay except the price I paid is much higher than a dormitory.
There are pluses: many eateries, a bug supermarket, pharmacy nearby. It is about 7 minutes walk to a nearby tram station, making it very convenient.
Alice
Stayed 5 nights in May 2024
6/10 Okay
Verified traveller
30 Jun 2025
Liked: Cleanliness, room comfort
Numa Ehrenfeld
The aparthotel was fine, had all the amenities described and was clean and well equipped. It was 30+ degrees during our stay and the room did get hot and stuffy - a portable AC had been provided but it generated as much heat as cold air so didn't make much difference.
I hadn't realised the building was unmanned, which made me a little uneasy in case something went wrong and we needed assistance. We didn't have any problems thankfully. The only issue was the fire alarm went off - apparently this happens regularly if people cook and don't open the window to let the heat/steam out - however there wasn't any alarm sounding just flashing lights. We only noticed because we were waiting for the lift and it displayed a message saying it wasn't operating because of fire procedures. Other people continued to enter the building and use the stairs - presumably not noticing the alarm lights. We decided to wait outside as a precaution. The fire brigade turned up after about 20mins, did their checks and turned the alarm off. It is concerning that there was no alarm sounding.
Verified traveller
Stayed 4 nights in Jun 2025
8/10 Good
Ozan
26 Nov 2025
Liked: Cleanliness, room comfort, communication
Nice hotel with good location. Check in can be long though
Ozan
Stayed 2 nights in Sep 2025
8/10 Good
Lotfi
19 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean room not far from the Metro station
Lotfi
Stayed 2 nights in Dec 2025
8/10 Good
Yuen Ting
25 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and good location.
Yuen Ting
Stayed 3 nights in Aug 2025
10/10 Excellent
Shawn
27 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean
Shawn
Stayed 2 nights in Oct 2025
10/10 Excellent
Maryse
8 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome
Maryse
Stayed 2 nights in Oct 2025
10/10 Excellent
Jonas
11 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
overall a great experience
Jonas
Stayed 1 night in May 2025
10/10 Excellent
Sheh-Yi
8 Jul 2025
Liked: Cleanliness, room comfort, communication
very good!
Sheh-Yi
Stayed 9 nights in Jun 2025
10/10 Excellent
Klaus
9 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean modern rooms with comfortable beds in a lively part of Cologne.
Klaus
Stayed 3 nights in May 2023
8/10 Good
Michal
3 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
No internal aircon
Michal
Stayed 14 nights in Sep 2025
10/10 Excellent
Elena
9 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I felt like home at Joyn.
Elena
Stayed 7 nights in Aug 2023
8/10 Good
Talha
5 Feb 2025
Very cost efficent
Talha
Stayed 3 nights in Feb 2025
10/10 Excellent
Colm
9 Jul 2022
Liked: Cleanliness, room comfort, communication
Very nice accommodation in great location.
Very clean and comfortable accommodation. Good location with plenty of restaurants and shops and near transport links. Had a lovely view over the square in front and of the city from 6th floor. No full time reception though unfortunately.
Colm
Stayed 4 nights in Jun 2022
10/10 Excellent
Verified traveller
18 Jun 2024
Liked: Cleanliness, room comfort, communication
Great!
Verified traveller
Stayed 2 nights in Jun 2024
2/10 Terrible
Elias
11 Jul 2025
Liked: Communication
Disliked: Cleanliness, room comfort
Not recommended
Useless communication, wrong room, everything that was "included" cost extra (e.g. laundry). Rude staff.
Elias
Stayed 3 nights in Jul 2025
4/10 Poor
Nicholas
26 Aug 2025
Disliked: Communication
Absolutely horrible communication. There’s basically no reception and entering and finding the hotel was a very confusing process. The air conditioner was also a hassle to set up. The ceiling was also not finished and had cracks. It’s less like a hotel/serviced apartment and more like a student dormitory.
Nicholas
Stayed 2 nights in Aug 2025
4/10 Poor
Jose
20 Jul 2025
Disliked: Cleanliness, amenities, communication
THE PROPERTY IS IN A GREAT LOCATION, THE PROBLEM IS THAT COMUNICATION IS TERIBLE AND IT TAKES A LOT OF TIME TO FIX PROBLEMS, AND THE ANSWER THAT WE GOT FROM ONE OF THE STAFF LAKS OF ANY CONGRUENCE, THE CLEANING IS ONLY WITH ONCE A WEEK, AND THEY DONT ADVERTISE THAT THEY DONT HAVE AIR CONDITIONING, IT WAS THE WORST TIME 86F AND THE STAFF JUST SAID OPEN A WINDOW, IT WAS HOT AS HELL
Jose
Stayed 18 nights in Jun 2025
10/10 Excellent
Hiu Fung Alvin
27 Dec 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was good. Quite and safe. A large supermarket was just across the street. The kitchenette was well equipped with stove top and hood. Dishwasher was a plus. It’s perfect if you want to cook. Parking garage was very close to the building. Recommended!
Hiu Fung Alvin
6/10 Okay
Amer
28 Sept 2024
Okay for a short stay. Building is old with a renovated interior. Only one elevator functioning properly. The apartments have no air conditioning , very warm and forced to keep windows open with excessive noise from the streets. I personally would not stay again.