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"False advertising. No refrigerator, not soundproof. No hot water. Mold & mildew growing in the tub grouting. Mold growing in the bottom of the ice maker. Pool was closed for repairs Beds were comfortable. We were not warned about anything before we checked in and were forced to sign a waiver regarding no hot water. What can you do when it’s late and no other rooms available in the area. Very disappointed. I’m going to try and get compensation due to over charging for everything that was not available "

"I spent a week at the Richland Inn. The room was very basic. It would be an acceptable choice for someone who is not fussy and who is on a tight budget. There was no soap in the room and no hangers; an iron – – but no ironing board. Since there was no soap, there was no soap dish. So when they provided the soap that I requested, it caked and stuck onto the countertop. The continental breakfast was waffles, white bread, bagels, that were not good, and the only cereals were sweetened, i.e., Froot Loops, chocolate, and sweetened Cheerios. There was no fruit or yogurt. But the biggest issue is that the coffee was terrible – – extremely weak. Since there was a mini fridge and a microwave, I bought some things and made my own breakfast in the room. Some of the finish had worn off the tub and sink. It was mostly clean, but the corners of the bathroom had dirt on the tiles. The positive part is that the staff was very nice and it was nice to have Netflix. As I said at the beginning, this would be OK for someone who cares more about saving money than having a nicer place. It served my purpose, but next time around, I will spring for the extra money to stay at a somewhat nicer place."

"Clean room. Loved the daily room clean. Comfortable bed"

"I will start by saying the staff were so kind, so attentive, and so helpful; but the facilities themselves were just okay. At arrival their system was down & we had to wait quite a while with the very apologetic front desk woman to check in. After a long day of travel that wasn’t great. 3 days later at checkout their systems were again down. Our room was decent size but we could hear every single footstep the people above us took. The bathrooms were a little yucky, with dust, hair, fluid splashes, & some mildew along the floors and tub. The kitchen was stocked well; the full size refrigerator was nice. The king bed was super soft & I thought it was comfy but my husband had a hard time with it. The location for us was ok, as we were visiting family in Franklin and doing the tourist stuff in Nashville. This is about half way between both of those. But Brentwood is a quiet town & this hotel is more like in an industrial business area with lots of extended stays & business lots surrounding it. We arrived about 10:30 on a Friday night and pretty much everything (except a Whataburger and a Taco Bell) was shut down; even the grocery stores. So if you’re looking for close-by night life this isn’t it. During the day it was nice having grocery stores close.The pool (which was drained/not open when we were there in April) & BBQ seemed a little run down. They had a pretty good breakfast offering in the morning which was appreciated. It was okay but probably wouldn’t stay again."

"Friendly "

"chambre tres propre et bon dejeuner"

"Didn't use either but I'm sure everything was great and everyone that did was served greatly "

"The staff was excellent, especially Greg who was working the front desk when I checked in."

"Great stay"