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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Travelers start their mornings with a complimentary breakfast buffet before heading to the 24-hour fitness center or challenging friends to a game of pool

Choose dates to view prices

Tru by Hilton Franklin Cool Springs Nashville, near CoolSprings Galleria and Franklin Farmers Market, offers a convenient place to relax. Guests enjoy free breakfast, 24/7 gym access, in-room WiFi, a snack bar/deli, and a billiards table. The staff consistently impresses visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €109
includes taxes & fees
15 Jun - 16 Jun

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About this property

Tru by Hilton Franklin Cool Springs Nashville

  • Hotel near The Factory
  • Located close to CoolSprings Galleria, Tru by Hilton Franklin Cool Springs Nashville provides a free breakfast buffet, a corner/local shop and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre and a snack bar/deli.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Express check-out, express check-in and a 24-hour front desk
    • Smoke-free property, coffee/tea in reception and a computer station
    • Guest reviews say great things about the breakfast and helpful staff
  • Room features
  • All 135 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
  • More amenities include:
    • Bathrooms with baths or showers and hairdryers
    • 55-inch LCD TVs with premium channels
    • Wardrobes/cupboards, mini fridges and heating

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru by Hilton Franklin Cool Springs Nashville pet-friendly?

Yes, Tru by Hilton Franklin Cool Springs Nashville allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on 15 Jun 2026 start from €109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Franklin Cool Springs Nashville?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Franklin Cool Springs Nashville?

Checkout is at 11:00 AM.

Where is Tru by Hilton Franklin Cool Springs Nashville located?

Situated in Franklin, this hotel is 2.9 mi (4.7 km) from The Factory and 3.1 mi (4.9 km) from CoolSprings Galleria. Franklin Theatre and Lotz House Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 792 out of 1001 reviews
Rating 8 - Good. 144 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Nitasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location! We were just passing through on our way to Florida and would definitely stay again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and good breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families and close to everything in Franklin!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great restaurants and local attractions
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tally

Liked: Cleanliness
Great stay for the price. Very clean!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very clean & quite. The breakfast was exceptional. I would & have recommended to others.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location Very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very pleasant and friendly and the room was nice and clean. The omelets were excellent and the fruit was nice and fresh. I would recommend this hotel to anyone heading to Nashville or farther South.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff Havein checked on me periodically throughout my stay really appreciative
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Teresa Diane

Room was spotless, staff was friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was pretty good. The staff was very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Amazing experience from check-in to check out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Comfortable beds.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rhonda was awesome. Very friendly and professional.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is starting to show its age. Bed was super comfortable. Location is excellent and very quiet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
The room was very clean and staff was great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Hotel was very clean!!! Front desk staff was friendly and kind.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Attentive staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities
Clean room, safe location next to a bunch of shopping. Was great for a 1 night stay on our way home from Florida. They do have pack and plays for children as well. Just ask.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Kids loved the options to play games in lobby area and made.new friends.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The staff was friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and good food for breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place for our purpose, good breakfast, nice rooms and courteous staff, spacious
Stayed 1 night in Nov 2025