Cooper Hotels

"The food was delicious! Fresh fruit for breakfast every morning. The pineapple is excellent. Staff were very helpful and knowledgeable about any activities. Their responses and communication were prompt and friendly. "

"Everything was amazing. From the lovely staff, to the cleanliness to the delicious breakfast; I would 100% recommend. They also give you the option to book different tours in La Fortuna through the hotel when you get there. I highly recommend the water rafting (action/adults)! Overall, a great experience and I would come again."

"Quite place the breakfast was good and the staff quite nice"

"I stayed here for three nights. The first two nights were great, and the staff was friendly and helpful. However, my last night raised serious safety concerns for my family. I had to wake up early the next morning for a six-hour drive to Manuel Antonio, but around 1:00 AM, the unit next to ours started playing extremely loud music. A visibly intoxicated couple was yelling and screaming with no regard for others. I attempted to call the front desk multiple times, but there was no answer. After about 30 minutes, I open the door and yelled out if they can turn it down.. Unfortunately, another 30 minutes passed with no change. I tried calling the front desk again, as well as the emergency line, which shockingly went straight to voicemail. Around 3:00 AM, I approached the unit again, and the situation escalated. The individual became aggressive and attempted to provoke a confrontation. This only made things worse, as the noise continued even louder afterward until 5A. At that point, I felt completely helpless not only unable to get any rest, but also genuinely concerned for the safety of my wife and children. While the property itself has potential, the lack of responsive staff and proper security during a situation like this is unacceptable. I would strongly recommend considering other resorts, especially if safety and support during emergencies are important to you."

"Breakfast was great - lots of variety. Staff was friendly. The room was comfortable but the shower was a bit of a challenge. Scalding hot or too cool but a minor inconvenience. Close to town to enjoy a variety of restaurants and bars but far enough away for quiet evenings."

"The front desk reception was EXTREMELY helpful when our transfer from La Fortuna to Monteverde failed to show up forcing us to lose 6 hours."

"Its a great place for relaxation. I only stayed one night but i loved it. Its a great spot for romantic getaway."

"The breakfast staff were so kind - my experience overall was great. Great location and very kind staff - would recommend!"

"This hotel was beyond our expectations. The staff was very friendly and accommodating. The most we’ve ever experienced and we didn’t want to leave, EVER. Highly recommend! "